In Reach Coach (Mid State)

Trillium Health Resources; Greensboro (NC); Remote; USD 35,000 - 44,000; Full time

Job summary

A leading healthcare organization is seeking a Peer Support Specialist to empower individuals with serious mental health issues. The role involves providing education, support, and resources to enhance community integration and promote positive health outcomes. This position offers remote work options and competitive benefits, including health insurance, generous PTO, and a retirement plan. Join a team committed to making a difference in the lives of others.

Benefits

Health insurance with no premium

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days plus 12 paid holidays

NC Local Government retirement pension

401(k) with 5% employer match

Public Service Loan Forgiveness qualifying employer

Qualifications

• At least 1 year of lived experience with a behavioral health condition.
• Must be a North Carolina Certified Peer Support Specialist or obtain certification within six months.

Responsibilities

• Handle Diversion and In Reach activities for the TCL Special Healthcare Population.
• Provide education about community resources and supports.
• Assist members in choosing service providers and navigating healthcare systems.

Skills

Lived Experience

Education

Education

High School diploma or GED

Job description

Pay Plan Title: Peer Support Specialist

Working Title: In Reach Coach

Position Number: 17023, 17024

FLSA Status: Non-Exempt

Posting Salary Range: $35,646 - $43,497

Office Location: Remote within 75 miles of Trillium’s Mid State region: (Anson, Guilford, Montgomery, Randolph, and Richmond counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina managing mental health, substance use, and intellectual/developmental disability services across 46 counties. We focus on helping individuals and families improve well-being and build healthy lives.

Join us to empower others through access to quality healthcare. We provide a challenging and engaging environment where staff experience more than just a paycheck. Our work makes a tangible difference, from children enjoying accessible playgrounds to adults cooking for the first time. Working at Trillium is more than a job; it’s a chance to impact communities directly.

We value supporting our team’s growth and offer competitive benefits and flexible work-from-home options. We are committed to fostering a diverse and inclusive culture that promotes professional and personal development.

What We’re Looking For:

The In Reach Coach handles Diversion and In Reach activities for the TCL Special Healthcare Population with Serious and Persistent Mental Illness (SPMI), residing in settings such as Adult Care Homes, State Hospitals, Correctional Institutions, and community environments. Responsibilities include providing education about community resources, services, supports, and TCL permanent supportive housing. The role ensures members receive comprehensive, whole-person care addressing physical health, behavioral health, and social determinants of health to promote positive outcomes and community integration.

On a typical day, you might:

• Partner with Diversion staff, Transition Coordinators, and Rehousing Teams to facilitate transition planning and progression through the TCL process.
• Collaborate with healthcare professionals to identify complex care needs and linkages to clinical services.
• Provide education and support to members and guardians.
• Assist members and guardians in choosing service providers, planning, and navigating healthcare systems.
• Document activities thoroughly.

Employee Benefits:

We offer competitive benefits and flexibility to promote work/life balance, including:

• Typical hours: 8:30 am - 5:00 pm
• Remote work options for most positions
• Health insurance with no premium for employees
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days plus 12 paid holidays in the first year
• NC Local Government retirement pension with a defined benefit plan
• 401(k) with 5% employer match and immediate vesting
• Public Service Loan Forgiveness qualifying employer

Qualifications:

Education: High School diploma or GED

Experience: At least 1 year of lived experience with a behavioral health condition and/or substance use disorder. Lived experience is defined as living in recovery from mental illness and/or substance use disorder.

Preferred Experience: North Carolina Certified Peer Support Specialist

License/Certification: Must be a North Carolina Certified Peer Support Specialist or obtain certification within six months of employment.

Applicants must meet NCCPSS Program eligibility requirements:

• Be 18 years or older
• Have lived experience and be in recovery for at least one year
• Possess a high school diploma or equivalent

Preferred: Currently certified as a Peer Support Specialist

Other Requirements: Valid driver’s license

Remote Work Region: Must reside within 75 miles of Trillium’s Mid State region: (Anson, Guilford, Montgomery, Randolph, and Richmond counties)

Application Deadline: Wednesday, May 21, 2025, at 11:59 pm

All candidates must submit an application via ADP and upload a current resume detailing education, work experience, duties, and certifications.

After submission, resumes are reviewed to ensure they meet essential criteria. Join our Talent Community on ADP to stay updated on relevant opportunities. We are an Equal Opportunity Employer and a drug-free workplace requiring pre-employment drug testing.