In-Person Pharmacy Data Entry Technician-Precision & Impact

custom-care-pharmacy; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Opportunities for advancement

Paid time off

Paid training

Prescription drug insurance

Vision insurance

Job summary

Custom Care Pharmacy in the United States is seeking a Data Entry Pharmacy Technician to join a fast-growing, high-performance environment focused on precision and speed. You will support prescription processing, patient communication queues, and operational tasks to keep the pharmacy running smoothly.

The role emphasizes accuracy, multi-queue management, and collaboration with team members. In-person work location with opportunities for growth and advancement within a technology-enabled

Qualifications

• High School Diploma or GED required.
• Previous pharmacy technician or pharmacy data entry experience strongly preferred.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple queues and communication channels simultaneously.
• Strong written and verbal communication skills.
• Confidence using technology, automation tools, and pharmacy software.
• Problem-solving mindset with the ability to work independently.
• Reliable, professional, and team-oriented.

Responsibilities

• Input accurate prescriptions across multiple queues.
• Enter new prescriptions, transfers, start dates, and payment details.
• Input prescriptions from priority queues to support production workflows.
• Process refills received and incoming document queues.
• Maintain the Renewal Pending queue to ensure uninterrupted medication supply.
• Verify transitions of care and ensure continuity for patients.
• Manage the MedSync call queue and complete daily outreach.
• Monitor and respond to incoming patient text messages.
• Oversee store-wide email inboxes to ensure timely responses to all pharmacy inquiries.
• Maintain shared team calendars, ensuring schedule accuracy and communication flow.
• Take inbound phone calls through a round-robin system for even distribution.
• Create a positive and supportive customer experience.
• Translate prescriptions for hearing-impaired patients using ScriptTalk when needed.
• Document customer concerns and take proactive steps to resolve them.
• Provide accurate time and cost estimates to manage expectations.
• Conduct patient needs assessments to support optimal health outcomes.
• Open, organize, and maintain retail and facility packaging files.
• Manage return-to-stock processes efficiently.
• Perform basic delivery station functions: ringing out deliveries, creating delivery routes.
• Assist with bill collecting calls as assigned by the financial team.
• Monitor and provide feedback on pharmacy technology solutions.
• Leverage internal software tools to maintain workflow accuracy and efficiency.
• Operate effectively across multiple systems, queues, and task types.
• Support tasks across all technician skill levels to maintain workflow efficiency.
• Step into any task needed to support production and patient care.
• Operate with a team-first mindset and a commitment to excellence.

Education

High School Diploma or GED

Previous pharmacy technician or pharmacy data entry experience

Exceptional attention to detail and accuracy

Ability to manage multiple queues and communication channels simultaneously

Strong written and verbal communication skills

Confidence using technology, automation tools, and pharmacy software

Problem-solving mindset with the ability to work independently

Reliable, professional, and team-oriented

Tools

Pharmacy software

Job description

Custom Care Pharmacy in the United States is seeking a Data Entry Pharmacy Technician to join a fast-growing, high-performance environment focused on precision and speed. You will support prescription processing, patient communication queues, and operational tasks to keep the pharmacy running smoothly.

The role emphasizes accuracy, multi-queue management, and collaboration with team members. In-person work location with opportunities for growth and advancement within a technology-enabled