In-Office Logistics & Customer Care Coordinator

Legacy TSI; Las Vegas, Northern (NV, KY); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Legacy Transportation in Las Vegas, NV is seeking a Customer Service Logistics Coordinator to join our in-office team. You will coordinate customer orders, manage time-sensitive shipments including trade show freight, and provide excellent service while updating orders and documentation.

The ideal candidate has 1–2 years in customer service or logistics, strong organization, attention to detail, and fluency with Microsoft Office.

Qualifications

• 1–2 years of customer service, logistics, transportation, or related experience preferred.
• Good organizational and time-management skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy in order entry, shipment information, documentation, and recordkeeping.
• Effective written and verbal communication skills.
• Experience with customer order processing or shipment coordination preferred.
• Working knowledge of Microsoft Office (Outlook, Excel, Word).
• Dependable and adaptable with the ability to work independently and in a team.

Responsibilities

• Process customer orders and respond to customer inquiries in a timely and professional manner.
• Coordinate freight and manage time-sensitive shipments, including trade show and high-value freight.
• Maintain and update orders throughout the shipment process.
• Communicate shipment status, changes, delays, and exceptions to customers.
• Coordinate with customers, agents, operations, and other internal departments.
• Prepare customer quotes and ensure shipment documentation is accurate and processed timely.
• Manage multiple customer accounts, orders, and deadlines while maintaining accurate records.
• Perform timely and accurate order entry and ensure shipment information remains current through completion.
• Assist with resolving customer and shipment issues and involve appropriate team members when needed.

Skills

Customer service

Logistics coordination

Time management

Attention to detail

Communication

Microsoft Office

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Legacy Transportation in Las Vegas, NV is seeking a Customer Service Logistics Coordinator to join our in-office team. You will coordinate customer orders, manage time-sensitive shipments including trade show freight, and provide excellent service while updating orders and documentation.

The ideal candidate has 1–2 years in customer service or logistics, strong organization, attention to detail, and fluency with Microsoft Office.