In-Office Insurance Sales & Service Rep

Fred Loya Insurance Agency; Thornton (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Fred Loya Insurance Agency in Thornton, CO is seeking a customer service focused professional to support policy questions, process payments, and follow up on quotes, renewals, and cancellations. The role involves occasional marketing support for new business and requires reliable transportation.

Requirements include a High School Diploma, basic to intermediate computer skills, and the ability to obtain state licensing.

Qualifications

• Computer literacy from basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.
• Must have excellent communication skills, be assertive, and provide a first-rate experience for our customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsibilities

• Provide sales and professional, courteous service to customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOLs (vehicle inspections).
• Take vehicle pictures (squatting, bending, flexing required).
• Bank run deposits.
• Other duties as assigned.

Skills

Computer literacy

Bilingual (English/Spanish)

Communication skills

State licensing

Education

High School Diploma

Job description

Fred Loya Insurance Agency in Thornton, CO is seeking a customer service focused professional to support policy questions, process payments, and follow up on quotes, renewals, and cancellations. The role involves occasional marketing support for new business and requires reliable transportation.

Requirements include a High School Diploma, basic to intermediate computer skills, and the ability to obtain state licensing.