In-Office Insurance Sales & Service Rep

Fred Loya Insurance Agency; Longmont (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Fred Loya Insurance Agency in Longmont, CO is seeking a full-time Customer Service/Insurance Support role. You will provide professional service to customers, answer policy questions, accept payments, and identify policy opportunities.

The position involves follow-ups on quotes, renewals, and cancellations, with occasional marketing support, and requires a neat workspace and reliable transportation. Responsibilities include FNOL inspections, vehicle photo capture, and general duties as assigned.

Qualifications

• Basic to intermediate computer skills are required.
• Bilingual English/Spanish is helpful for customer interactions.
• Must have excellent communication skills and provide a first-rate customer experience.
• Must be able to pass state licensing requirements.

Responsibilities

• Provide professional, courteous service to internal and external customers.
• Answer questions regarding the customer’s policy.
• Accept payments and process transactions.
• Identify potential policy needs for customers.
• Follow up with customers on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• Handle FNOL vehicle inspections.
• Take vehicle photos as required.
• Perform bank deposits.

Skills

Computer literacy

Bilingual English/Spanish

Excellent communication skills

State licensing requirements

Education

High School Diploma

Previous customer service experience

Job description

Fred Loya Insurance Agency in Longmont, CO is seeking a full-time Customer Service/Insurance Support role. You will provide professional service to customers, answer policy questions, accept payments, and identify policy opportunities.

The position involves follow-ups on quotes, renewals, and cancellations, with occasional marketing support, and requires a neat workspace and reliable transportation. Responsibilities include FNOL inspections, vehicle photo capture, and general duties as assigned.