In-Office Benefits Verification Specialist - Admissions

Quadrant Health Group; Boca Raton (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Professional development

Job summary

Quadrant Billing Solutions, a proud member of Quadrant Health Group, is seeking a Verification of Benefits (VOB) Specialist for in-office work in Boca Raton, FL. You will verify coverage, communicate with payers, and ensure accurate documentation to support admissions and billing.

We value detail-oriented professionals with 1–3+ years in benefits verification or related roles, strong communication, and the ability to manage multiple cases daily.

Qualifications

• 1–3+ years in benefits verification, intake coordination, or insurance-facing roles.
• Behavioral health experience preferred but not required.
• High comfort managing multiple cases daily with accuracy and urgency.
• Strong communication skills and ability to resolve payer questions confidently.

Responsibilities

• Verify coverage, deductibles, coinsurance, and out-of-pocket amounts.
• Verify behavioral health coverage, level-of-care eligibility, and service limitations.
• Identify admissions requirements and restrictions affecting scheduling.
• Ensure verification is complete and accurate before handoff.
• Call insurance companies and navigate payer portals daily.
• Ask clear questions to confirm benefit language and authorization rules.
• Resolve discrepancies and clarify conflicting payer information.
• Obtain and document reference numbers for every interaction.
• Enter structured benefits breakdowns into EMR/tracking tools.
• Capture reference numbers, call notes, and payer guidance clearly.
• Maintain consistent formatting to support admissions and billing.
• Ensure documentation is accurate, complete, and audit-ready.
• Track pending items, authorization requirements, and missing details.
• Maintain follow-up queues until benefits are fully verified and resolved.
• Close loops quickly and elevate issues when needed.
• Deliver clear benefit outcomes and financial clearance status.
• Communicate next steps and barriers so admissions can move quickly.
• Ensure admissions teams have everything needed to proceed confidently.
• Support fast, clean client intake through tight handoffs.
• Flag unclear benefits, missing information, or urgent barriers immediately.
• Escalate discrepancies before they delay admission timelines.
• Communicate blockers to leadership with clarity and urgency.
• Support the team by catching issues before they become problems.

Skills

Strong communication

Attention to detail

Multitasking

Education

High school diploma

Bachelor’s preferred

Tools

EMR software

Job description

Quadrant Billing Solutions, a proud member of Quadrant Health Group, is seeking a Verification of Benefits (VOB) Specialist for in-office work in Boca Raton, FL. You will verify coverage, communicate with payers, and ensure accurate documentation to support admissions and billing.

We value detail-oriented professionals with 1–3+ years in benefits verification or related roles, strong communication, and the ability to manage multiple cases daily.