Behavioral Health Benefits Verifier On-Site

All In Solutions

Boynton Beach (FL)

On-site

USD 29,000 - 34,000

Full time

14 days+
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Job summary

All In Solutions is seeking an experienced VOB Specialist in Boynton Beach, FL, to confirm insurance eligibility and benefits for substance use and mental health treatment. This on-site role supports admissions teams with accurate coverage details and authorization needs.

You will verify benefits, calculate patient financial responsibility, and coordinate with clinical staff across high-volume, time-sensitive admissions. Knowledge of HIPAA regulations and CPT/HCPCS codes is essential.

Qualifications

  • High school diploma or equivalent.
  • Strong knowledge of medical terminology, CPT/HCPCS, and ICD-10 coding related to behavioral health.
  • Understanding of HIPAA and 42 CFR Part 2 regulations.

Responsibilities

  • Specialized Verification: Verify eligibility and benefits specifically for Substance Use Disorders (SUD) and Mental Health, including coverage for various Levels of Care (Detox, PHP, IOP, OP).
  • Financial Analysis: accurately determine deductibles, out-of-pocket maximums, and co-insurance to calculate patient financial responsibility prior to admission.
  • Urgent Response: manage a high volume of time-sensitive admissions requests, communicating clearly with the Admissions and Clinical teams.
  • Payer Expertise: Navigate provider portals and conduct phone verifications for major commercial and government payers in CA, NJ, and FL.
  • Authorization Prep: Collaborate with Utilization Review (UR) to ensure all pre-certification requirements are met for incoming clients.
  • Tech Proficiency: Document all interactions precisely in Kipu and Salesforce.

Skills

VOB experience
Behavioral health terminology
Communication skills
Insurance verification

Education

High School Diploma

Tools

Kipu EMR
Salesforce

Job description

All In Solutions is seeking an experienced VOB Specialist in Boynton Beach, FL, to confirm insurance eligibility and benefits for substance use and mental health treatment. This on-site role supports admissions teams with accurate coverage details and authorization needs.

You will verify benefits, calculate patient financial responsibility, and coordinate with clinical staff across high-volume, time-sensitive admissions. Knowledge of HIPAA regulations and CPT/HCPCS codes is essential.

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