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Zusammenfassung
A local insurance agency seeks a Customer Service Representative (CSR) to provide excellent service and support for selling and managing auto insurance policies. The ideal candidate should possess strong communication skills and be computer literate. Previous experience in customer service is beneficial. This full-time role requires flexibility, reliability, and the ability to obtain state licensing.
Qualifikationen
Must pass state licensing requirements.
Previous customer service experience is helpful.
Aufgaben
Provides professional, courteous service to internal and external customers.
Answers questions regarding customer’s policy.
Processes transactions and accepts payments.
Identifies potential customer needs regarding their policy.
Follows up with customers on quotes, renewals, and cancellations.
Involvement in marketing initiatives for new business development.
Maintains a neat and clean work area.
Kenntnisse
Computer literate
Bilingual (English/Spanish)
Excellent communication skills
Flexibility
Reliable transportation
Ausbildung
High School Diploma
Jobbeschreibung
A local insurance agency seeks a Customer Service Representative (CSR) to provide excellent service and support for selling and managing auto insurance policies. The ideal candidate should possess strong communication skills and be computer literate. Previous experience in customer service is beneficial. This full-time role requires flexibility, reliability, and the ability to obtain state licensing.
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