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Job summary
A local insurance agency is seeking a Customer Service Representative for in-office work in Millbrook, Alabama. The role involves selling new auto insurance policies, renewing existing ones, and providing excellent customer service. Candidates must have a High School Diploma and strong communication skills, and being bilingual is a plus. This full-time position requires reliable transportation and the ability to pass state licensing requirements.
Qualifications
Must pass state licensing requirements.
Previous customer service experience is helpful.
Responsibilities
Sales: Provides professional, courteous service to internal and external customers.
Answers any questions regarding customer's policy.
Accept payments and process transactions.
Identify any potential needs the customer may have regarding their policy.
Follow up with customers on quotes, renewals, and cancellations.
Be involved with marketing initiatives for new business development.
Maintain a neat and clean work area and office.
Skills
Excellent communication skills
Bilingual (English/Spanish)
Computer literate (basic to intermediate)
Education
High School Diploma
Job description
A local insurance agency is seeking a Customer Service Representative for in-office work in Millbrook, Alabama. The role involves selling new auto insurance policies, renewing existing ones, and providing excellent customer service. Candidates must have a High School Diploma and strong communication skills, and being bilingual is a plus. This full-time position requires reliable transportation and the ability to pass state licensing requirements.