In-House Marketing Representative

Holiday Inn Club Vacations Incorporated; Gatlinburg (TN); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Lucrative Compensation Plans

Rewards & Recognition Programs

Annual Bonus Opportunities for Select

Comprehensive Medical, Dental, and

401K Match

Team Member Travel Perks and Discounts

Tuition Assistance

Referral Compensation Program

Job summary

Holiday Inn Club Vacations Incorporated seeks an In-House Marketing Representative to persuade qualified in-house guests to join a sales presentation during their stay. You will provide resort and area information, aiming to exceed guests' expectations with integrity and a World Class experience in every interaction.

The role requires motivated, goal-oriented individuals who can identify and schedule tours for our team of sales consultants and collaborate to achieve departmental goals.

Qualifications

• Dependable and goal-oriented.
• Self-directed and independent but works as a team player.
• Timeshare marketing experience preferred.
• Excellent customer service and strong communication skills.

Responsibilities

• Identify and schedule qualified tours for sales consultants.
• Participate in a proactive team effort to achieve departmental and company goals.
• Provide a high-quality, warm experience to guests and members.
• Maintain communication with the Director of In-House Marketing for exceptions and events.

Skills

Customer service

Persuasive communication

Interpersonal skills

Cash handling

Goal oriented

Job description

• Excellent customer service.

The In-House Marketing Representatives primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal-oriented.

ESSENTIAL DUTIES AND TASKS

• Responsible for identifying and scheduling qualified tours for our team of sales consultants.
• The representative will participate in a proactive team effort to achieve departmental and company goals.
• The representative is expected to provide a high-quality and warm experience to our guests and members.
• Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.

QUALIFICATIONS

• Dependable and goal-oriented.
• Must have reliable transportation.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash handling skills.
• Must have full availability
• Timeshare marketing experience preferred

Benefits

• Lucrative Compensation Plans
• Rewards & Recognition Programs
• Annual Bonus Opportunities for Select Roles
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program