Resort Guest Services Marketer

Holiday Inn Club Vacations; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Lucrative Pay

Rewards recognition

Annual Bonuses

Medical Dental Vision

401K Match

Travel Perks

Tuition Assistance

Referral Bonus

Job summary

Holiday Inn Club Vacations in Myrtle Beach is seeking a Resort Guest Services Marketing Representative to engage guests and schedule tours for our sales consultants, delivering a warm, world-class experience during their stay. The role emphasizes integrity and guest satisfaction while supporting marketing initiatives on-site.

You will identify qualified tours, collaborate with the In-House Marketing team, and help achieve departmental goals with a proactive, guest-focused approach.

Qualifications

• Persuasive communication and strong interpersonal skills are essential.
• Self-directed work approach with ability to work in a team.
• Flexible availability to meet guest and tour scheduling needs.
• Timeshare marketing experience preferred.

Responsibilities

• Identify and schedule qualified tours for the team of sales consultants.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide a high-quality, warm experience to guests and members during interactions.
• Maintain communication with the Director of In-House Marketing for exceptions and events.

Skills

Persuasive communication

Interpersonal skills

Self-directed

Team player

Flexible availability

Timeshare marketing

Job description

The Resort Guest Services Marketing Representative's primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal oriented.

ESSENTIAL DUTIES AND TASKS:

• Responsible for identifying and scheduling qualified tours for our team of sales consultants.
• The representative will participate in a proactive team effort to achieve departmental and company goals.
• The representative is expected to provide a high-quality and warm experience to our guests and members.
• Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.

QUALIFICATIONS:

• Dependable and goal oriented.
• Must have reliable transportation.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests.
• Must have full availability
• Timeshare marketing experience preferred

BENEFITS

• Lucrative Compensation Plans
• Rewards & Recognition Programs
• Annual Bonus Opportunities for Select Roles
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program

#ZRSA2

Qualifications

Behaviors

Preferred

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.