In House Marketing Call Center Agent - Bonnet Creek Resort

Travel + Leisure Co.; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Travel + Leisure Co., a leading vacation ownership company, is seeking sales associates in Orlando. The role involves managing customer relations, achieving sales targets, and providing high-quality service. Candidates should have 1-3 years of sales experience and strong communication skills. Excellent benefits include medical, dental, and performance-based compensation programs.

Benefits

Comprehensive Medical Coverage

401K Matching

Paid Training

Monthly and Yearly Recognition Programs

Paid Time Off for volunteering

Qualifications

• 1-3 years of sales and marketing experience preferred.
• Ability to make 75-100+ outbound calls daily.
• Proficient communication skills, both written and verbal.

Responsibilities

• Manage outbound telephone marketing with guests.
• Schedule guest meetings for updates and workshops.
• Maintain production standards and achieve sales targets.

Skills

Sales

Communication

Teamwork

Customer Service

Education

High School Diploma

College Degree

Tools

MS Excel

MS Word

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• Company Culture

Wyndham Destinations strives to attract career-minded, diverse professionals that share our propensity to achieverealistic goals, while demonstrating a positive attitude within a high-energy environment.

POSITION SUMMARY:

This position is responsible for achieving defined sales targets, assists in personnel selection and development and is responsible for maintaining a high level of customer satisfaction.

Job Responsibilities

• Manage Outbound telephone marketing with guests checking into our resorts
• Schedule the guest to meet with member services to discuss their owner updateand workshop
• The coordinator may offer gifts to the guest for participating in the update
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift
• Distributing parking passes, activity schedules, and area brochures to the guest
• Must meet production standards on a weekly basis
• Effectively deliver required sales targets by closing transactions on a daily basis
• Maintain a high level of professionalism at all times
• Training, evaluating, and monitoring the performance goals of direct reports
• Constructive involvement in daily sales meetings.

Job Expectations and Requirements

• 1 to 3 years of sales and or marketing experience is preferred, not required
• Maintain production standards
• Ability to make 75-100+ outbound calls daily
• Proficient in MS Excel, MS Word, general computer skills, and smart devices
• Clear and concise written and verbal communication skills
• Ability to work in a team environment within a shared space on site
• High School Diploma or equivalent is required, College Degree is preferred

Benefits, Compensation,and Training

• Comprehensive Medical, Vision, and Dental Coverage within 30 days
• Weekly Base and Uncapped Commissions
• Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale
• 401K Matching
• Monthly, Quarterly, and Yearly Recognition Programs

• Additional Job Description

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.