In-Home Sales & Tech Support (Part Time)

Asurion; Pennsylvania; On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Base hourly rate guaranteed

Mileage reimbursement

Phone stipend

Uncapped commissions

Paid training

Job summary

Asurion seeks an In-Home Sales & Tech Support representative in Pennsylvania for a part-time, in-home field role requiring daily customer residences travel. Typical schedule is 4:05 PM–9:00 PM with potential 4+ day options; travel up to 120 miles one-way.

Compensation includes $24.90/hour, mileage reimbursement, phone stipend, and sales commissions. The role starts with paid training to prepare you for field work, with opportunities to gain hands-on sales experience and develop tech-support

Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance.

Responsibilities

• Engage customers in-home to Serve, Solve, and Sell using Asurion’s approach.
• Complete paid training before working independently in the field.
• Build product knowledge and sales skills while addressing customer tech issues.

Skills

Sales environment

Driving license

Customer service

Communication skills

Time management

Negotiation

Pet-friendly

Job description

In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $24.90 hourly + mileage reimbursement + phone stipend + sales commission

Part-Time Schedule: This is a part-time role with afternoon and evening availability required. Most positions follow a standard 5‑day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs). In select markets, a flexible 4+ day schedule may be available. Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs). If the flexible option is available in your market, you may choose between the two schedules. Schedule availability is essential for this role. Please review the schedule details above before applying.

About the Role

We’re looking for In‑Home Sales & Tech Support to work during our busiest hours. This is an entry‑level role, ideal for someone starting their career, who enjoys talking to people and wants hands‑on sales experience.

What You’ll Do

• As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach.


• You’ll start with paid training to prepare you to work independently in the field.


• You’ll learn our products and gain hands‑on sales experience while building skills in communication, negotiation, and problem‑solving.


• Ongoing coaching and mentoring will support your growth and help you stay confident and tech‑savvy.


• In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by: Serve: Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.


• Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.


• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

What You’ll Bring

• Comfortable working in a sales environment with set targets


• A valid driver’s license and satisfactory driving record with at least 1 year driving experience


• Ability to provide proof of valid car insurance (excluded: Manhattan)


• A personal vehicle (excluding motorcycles)


• Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse.


• The maximum expected travel distance is 120 miles, one‑way.


• Work a varied 5‑day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays.


• A personal cellphone to keep in the know while on the job.


• Must be comfortable working around household pets


• Efficient, adaptable, goal‑oriented and persuasive communication skills


• Open‑minded with a passion for learning a wide range of skills that will carry through a variety of career paths.


• Naturally outgoing individual who thrives in human interaction.

Benefits / Perks

• Base hourly rate is guaranteed for all hours worked and paid bi‑weekly.


• Earned pay can now be accessed early!


• Uncapped commissions based on your sales performance paid bi‑weekly.


• Mileage reimbursement based on IRS guidelines paid weekly.


• 35 dollar phone stipend paid monthly.


• 3 weeks paid training where your success is our top priority.

Getting to Know Us

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion’s values.

Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

Asurion Way

• Customer First – We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.


• One Team – We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.


• Divine Discontent – We’re not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.


• Act with Integrity – We take ownership and pride in the work we do. We build trust‑based relationships and do what’s right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.