In-Home Sales Consultant

West Shore Home; Linthicum (MD); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and PTO

Paid training

Job summary

West Shore Home is seeking an In-Home Sales Consultant in Baltimore, MD. You will deliver the West Shore Home sales method to secure agreements for bathrooms, flooring, windows, and doors.

The role features a rotating schedule with multiple week patterns and typically two-hour sales appointments. Responsibilities include guiding customers through a one-call close, attending weekly trainings, and avoiding cold-calling by working with warm leads.

Qualifications

• Previous sales experience preferred but not required, as many successful hires come from retail, hospitality, or customer-facing roles.

Responsibilities

• Conduct in-home sales consultations with customers using the West Shore Home sales method.
• Attend weekly team meetings and training sessions.
• Lead customers through a one-call close sales process with warm, pre-set leads.
• Maintain a positive image and provide excellent customer service.

Skills

Sales experience

Customer service

Communication skills

Spanish/English bilingual

Job description

Position: Design Consultant
Location: Baltimore, MD
Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose of Position

An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities

• Follow a monthly rotating schedule:
  • Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM
  • Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM)
• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one-call close sales process
• No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!

Compensation

• Competitive base salary
• Uncapped commission
• Annual Net Sales Bonus Program
• Expected first year income earnings up to $200K+

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Minimum Requirements

• The ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid Driver’s License with a clean driving record
• Previous sales experience but we’ve also seen great success with recent grads and those from retail, hospitality, or customer-facing roles
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Military veterans and spouses are encouraged to apply.

Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.

Culture and Community

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

#BLCSales

Equal Employment Opportunity

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.