In-Home Sales Consultant

Hiller Plumbing, Heating, Cooling & Electrical; Cookeville (TN); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Advancement Opportunities

Company Vehicle & Fuel Card

Paid Training

Bonus Opportunities

401k Plan w/ Company Match

Employee Referral Program

Regular Performance Reviews

Paid Training in our state-of-the-art

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking a Project Advisor to conduct in-home sales consultations, assess homeowner needs, and develop replacement/upgrade proposals. You will secure sales, process orders, and coordinate with teammates to ensure safe, efficient service delivery.

The role emphasizes following up on leads, educating customers about offerings, and achieving a high closing ratio with brand-supported pricing and financing options.

Responsibilities

• Follow-up on sales leads and lists, both technician and self-generated.
• Perform a complete customer needs survey on every call.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Maintain a closing ratio: Generated leads - 70% or higher.
• Marketing leads - 50% of higher.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrates technical expertise and maintains high degree of credibility.
• Positively and credibly influence service strategies with the homeowner.
• Prepare estimates for contracts and proposals.
• Effectively write and present proposals.
• Address any resistance, negotiate value and close the sale.
• Maintain an average sales price set forth by the brand.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Must be accessible by phone at all times, other than scheduled vacations.
• Perform other duties as assigned.

Job description

• Advancement Opportunities

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

EARNING POTENTIAL OF UP TO 6 FIGURES--AND LEADS ARE PROVIDED!!

The role of Project Advisor is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Position Specific:

Company Vehicle & Fuel Card

Paid Training

Bonus Opportunities

Job Responsibilities:

• Follow-up on sales leads and lists, both technician and self-generated.
• Perform a complete customer needs survey on every call.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Maintain a closing ratio:
• Generated leads - 70% or higher.
• Marketing leads - 50% of higher.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrates technical expertise and maintains high degree of credibility.
• Positively and credibly influence service strategies with the homeowner.
• Prepare estimates for contracts and proposals.
• Effectively write and present proposals.
• Address any resistance, negotiate value and close the sale.
• Maintain an average sales price set forth by the brand.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Must be accessible by phone at all times, other than scheduled vacations.
• Perform other duties as assigned.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.