In-Home Measure Technician: Travel-Friendly Customer Pro

The Home Depot; Lebanon (TN); On-site; USD 25,000 - 41,000; Full time

Job summary

The Home Depot is seeking a Measure Technician (In-Home Advisor) to operate as a traveling field associate within the Field Services Organization. You will perform in-home measure appointments, maintain customer relationships, and support sales, product inquiries, measurements, and installation coordination.

You will use company devices to deliver accurate measurements and quotes, contributing to customer satisfaction and service goals.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Reliable Transportation.

Responsibilities

• 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.

Skills

Action Oriented

Collaborates

Communicates Effectively

Customer Focus

Education

High School Diploma / GED

Job description

The Home Depot is seeking a Measure Technician (In-Home Advisor) to operate as a traveling field associate within the Field Services Organization. You will perform in-home measure appointments, maintain customer relationships, and support sales, product inquiries, measurements, and installation coordination.

You will use company devices to deliver accurate measurements and quotes, contributing to customer satisfaction and service goals.