In-Home Measure Specialist — Field Services & Customer Advisor

The Home Depot

Oregon

Hybrid

USD 26,000 - 28,000

Full time

6 days ago

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Job summary

The Home Depot is seeking a Measure Technician (In-Home Advisor) to operate in a traveling field role within the Field Services Organization. You will perform in-home measure appointments, support sales and product inquiries, and coordinate installations, delivering a positive customer experience with accurate measurements and timely quotes.

This role involves traveling to pre-defined areas, using company devices, and reporting to the Assistant Market Manager.

Qualifications

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Reliable Transportation.

Responsibilities

60% Appointment Measures – Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
4% Collaboration – Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
1% Compliance – Follow all policies, procedures, and adhere to work schedule.
35% Customer Service – Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.