In-Home Furniture Repair Technician

RH; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an In-Home Furniture Repair Technician to deliver exceptional service and quality repairs. This client-facing role requires traveling to customer locations to ensure furniture meets high standards. You will be responsible for touch-up repairs on various materials while maintaining a safe and organized work environment. Join a dynamic team that values teamwork and attention to detail, and enjoy a competitive benefits package including medical plans, a company vehicle, and generous time-off. If you're passionate about quality and customer service, this opportunity is perfect for you.

Benefits

Medical, Vision, and Dental Plans

Company provided vehicle

Company-paid Life Insurance

401(k) Savings Plan

Competitive Paid Time-Off plan

Employee Assistance Program

Generous product discount

Referral Bonus Program

Qualifications

• Ability to perform touch-up repairs on various materials.
• Must pass background check, drug screen, and MVR.

Responsibilities

• Repair furniture to first quality standards in clients' homes.
• Maintain a clean and orderly work area while promoting safety.

Skills

Teamwork

Attention to detail

Communication skills

Problem-solving skills

Flexibility and adaptability

Tools

Repair tools

Laptop

Corporate credit card

Job description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
• Maintain a clean, neat, and orderly work area
• Promote a safe working environment
• Provide quality assurance and quality control feedback
• Exhibit flexibility and adaptability to changing job requirements

OUR REQUIREMENTS

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
• Outstanding communication & problem-solving skills to provide first-class customer service
• Ability to work in a fast-paced challenging environment
• Ability to visit clients in assigned geographic territory
• Must pass a background check, drug screen and MVR

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize items from at least 75 lbs.

WHAT WE OFFER*

• Medical, Vision, and Dental Plans
• Company provided vehicle, laptop, phone, corporate credit card, and tools
• Company-paid Life Insurance and Disability Income Protection Programs
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) Savings Plan
• Competitive Paid Time-Off plan
• Employee Assistance Program
• Generous discount on our products and at RH restaurants
• Referral Bonus Program

Full-time associates working 30 hours or more per week are eligible for all benefits.