In-Home ECM Care Specialist: Chronic Care Navigator

Upward Health, Inc.; Santa Clara (CA); On-site; USD 33,062 - 37,195; Full time

Job summary

Drips.com is seeking a Care Specialist - ECM based in Santa Clara, California. This role requires coordinating care for high-complexity patients mainly in their homes while providing telephonic support when necessary. Candidates should have at least 2 years of relevant experience and a high school diploma or GED is mandatory.

The ideal candidate displays strong communication and problem-solving skills while working independently and within a team. A commitment to high-quality care and patient advocacy is essential.

Qualifications

• 2+ years experience in care coordination or a related field.
• Valid driver's license and reliable transportation required.
• Experience with chronic conditions and patient education.

Responsibilities

• Coordinate care for high-complexity patients primarily in the field.
• Engage with patients through phone calls and home visits.
• Assess patient needs and help set health goals.

Skills

Community Health Work Experience

Communication Skills

Critical Thinking

Motivational Interviewing

Education

High School Diploma or GED

Job description

Drips.com is seeking a Care Specialist - ECM based in Santa Clara, California. This role requires coordinating care for high-complexity patients mainly in their homes while providing telephonic support when necessary. Candidates should have at least 2 years of relevant experience and a high school diploma or GED is mandatory.

The ideal candidate displays strong communication and problem-solving skills while working independently and within a team. A commitment to high-quality care and patient advocacy is essential.