In-Home Chronic Care Specialist

Upward Health, Inc.; Wheaton (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Upward Health in Wheaton, IL, is seeking a Care Specialist to deliver chronic care management, primarily in patients' homes (90%) with some virtual visits (10%). You will enroll patients, coordinate care with providers, and support adherence to individualized care plans.

The role emphasizes building rapport, coordinating care across teams, and educating patients to improve outcomes and prevent hospitalizations. A valid driver’s license and drive within territory are required.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of relevant work experience (e.g., CHW, Peer Support, MA).
• Valid driver’s license, auto liability insurance, and reliable transportation within territory.
• Experience in chronic care management or working with chronically ill/elderly patients.
• Proficient with basic computer skills and EMR systems.

Responsibilities

• Deliver chronic care management to high‑complexity patients, primarily in patients' homes and communities (90%), with some virtual care (10%).
• Lead enrollment process, facilitate virtual appointments, and ensure adherence to care plans.
• Build relationships, coordinate care, provide education to improve outcomes and reduce hospitalizations.

Skills

Community Health Worker

Medical Assistant

EMR proficiency

Motivational interviewing

Care coordination

Driving

Multilingual (nice to have)

Independent work

Education

High school diploma or GED

Tools

EMR/EHR software

Job description

Upward Health in Wheaton, IL, is seeking a Care Specialist to deliver chronic care management, primarily in patients' homes (90%) with some virtual visits (10%). You will enroll patients, coordinate care with providers, and support adherence to individualized care plans.

The role emphasizes building rapport, coordinating care across teams, and educating patients to improve outcomes and prevent hospitalizations. A valid driver’s license and drive within territory are required.