In-Home Care Quality & Training Coordinator

Cambrian Homecare, Inc.; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Cambrian Homecare, LLC in Los Angeles, CA is seeking a compassionate Quality and Training Coordinator to oversee caregiver quality and lead ongoing training and development. This role collaborates with referral sources to maintain strong partnerships and uphold exceptional service in Wilshire and surrounding areas.

Responsibilities include conducting in-home quality assurance visits, delivering orientation and ongoing training, ensuring training compliance, and building relationships with

Qualifications

• Ability to work flexible hours to accommodate training schedules, community events and urgent quality issues.
• Valid driver license and access to a reliable vehicle to travel to client homes, community events, training locations and all other required locations when needed.
• Experience in caregiving or caregiver training.
• Strong problem solving and communication skills.
• Ability to deliver engaging and effective training sessions.
• Ability to bend and lift 50lbs.
• Fluency in both English and Spanish.
• Experience working with the Developmentally Disabled population preferred.

Responsibilities

• Conduct in-home quality assurance visits per agency guidelines.
• Complete quality assurance phone calls per agency guidelines.
• Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action.
• Prepare quality reports and present findings as requested.
• Participate in quality improvement initiatives to ensure best possible results.
• Provide in-home caregiver services as requested.
• Document all activities and communication per company guidelines.
• Coordinate and deliver orientation and ongoing training sessions for new and existing care providers.
• Coordinate and report training compliance for care providers.
• Ensure new care provider skill competency – both in-home and skills lab settings.
• Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies and referral sources.
• Communicate with referral and recruiting sources according to agency standards and protocol.
• Attend community and referral source meetings as assigned.

Job description

Cambrian Homecare, LLC in Los Angeles, CA is seeking a compassionate Quality and Training Coordinator to oversee caregiver quality and lead ongoing training and development. This role collaborates with referral sources to maintain strong partnerships and uphold exceptional service in Wilshire and surrounding areas.

Responsibilities include conducting in-home quality assurance visits, delivering orientation and ongoing training, ensuring training compliance, and building relationships with