In-Home Care Operations Lead: Scheduling & Compliance

ComForCare; Glen Burnie (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Ongoing training and development opportunities

Flexible scheduling

Job summary

A leading home care agency in Glen Burnie, MD is seeking an Operations Manager to oversee staffing schedules, supervise teams, and implement workflow systems. Ideal candidates will have a high school diploma and at least one year of experience in staffing and operations. This role is essential for ensuring client service requests are met with quality care. Join us to make a meaningful difference in clients' lives with flexible scheduling and ongoing training opportunities.

Qualifications

• Minimum of one year experience in staffing and operations or related field.
• Proven skills in organization, problem-solving, communication, decision-making, and conflict resolution.

Responsibilities

• Ensure client service requests are fulfilled according to the Plan of Care/Aide Care Plan.
• Provide direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists.
• Implement and monitor workflow systems and control mechanisms.
• Ensure job performance complies with agency policies and regulatory standards.
• Participate in agency quality improvement activities.

Skills

Organization

Problem-solving

Communication

Decision-making

Conflict resolution

Education

High school diploma or G.E.D. certificate

Job description

A leading home care agency in Glen Burnie, MD is seeking an Operations Manager to oversee staffing schedules, supervise teams, and implement workflow systems. Ideal candidates will have a high school diploma and at least one year of experience in staffing and operations. This role is essential for ensuring client service requests are met with quality care. Join us to make a meaningful difference in clients' lives with flexible scheduling and ongoing training opportunities.