In-Branch Relationship Banker: Client Growth & Guidance

Bank of America; Vernon Hills (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Bank of America is recruiting for a client-focused team member to assist clients in the lobby with transactions, educating customers on self-service options and cross-selling solutions. You will work within an office-based culture with attendance requirements and flexibility based on role needs.

The role involves building relationships, processing cash, following compliant processes, and supporting clients with banking products.

Qualifications

• High school diploma or GED required.
• Experience in financial services and sales helpful.
• Willing to work weekends/extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Relationship Building

Sales Skills

Education

High School Diploma / GED

Bachelor’s degree or related business degree

Job description

Bank of America is recruiting for a client-focused team member to assist clients in the lobby with transactions, educating customers on self-service options and cross-selling solutions. You will work within an office-based culture with attendance requirements and flexibility based on role needs.

The role involves building relationships, processing cash, following compliant processes, and supporting clients with banking products.