In-Branch Relationship Banker

Bank of America; Lower Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring for a frontline client associate to assist lobby clients with transactions via self-service tools and staff-assisted services. You will process cash transactions accurately, conduct deep-dive conversations to understand financial goals, and connect customers to suitable solutions.

This is a high-activation role emphasizing service quality and regulatory compliance. The position requires the ability to work weekends or extended hours and to be flexible about center

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build relationships.
• Confident in identifying solutions for clients based on needs.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• D drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a frontline client associate to assist lobby clients with transactions via self-service tools and staff-assisted services. You will process cash transactions accurately, conduct deep-dive conversations to understand financial goals, and connect customers to suitable solutions.

This is a high-activation role emphasizing service quality and regulatory compliance. The position requires the ability to work weekends or extended hours and to be flexible about center