IMS Systems Technician

Corning Incorporated; Wilmington (NC); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Company-paid pension

401(k) plan with company match

Medical, dental, vision

Paid time off

Bonuses and long-term incentives

Employee Assistance Program (EAP)

Parental leave

Life insurance

Job summary

Corning Incorporated is seeking an IT technician to provide first level manufacturing IT support at the plant. You will assist engineers and production staff to troubleshoot 24/7 operations and ensure reliable control system interfaces.

The role requires 1–3 years of PC hardware experience, the ability to read schematics, and good communication within cross-functional teams. Some after-hours on-call work may be required.

Qualifications

• 1-3 years related experience in PC hardware/equipment troubleshooting.
• Ability to read schematics.
• Peripheral support, touchscreens, thermal printers, barcode readers etc.
• General Windows PC support for production equipment.
• Imaging and setup of new PC systems.
• Able to communicate with engineers, production associates, and managers.
• Able to work in a team-oriented environment.
• Self-motivated, independent, high initiative.

Responsibilities

• Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
• Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
• Support process and product optimization/improvement efforts and participate in capital projects.
• Some after hours, on-call support may be needed.

Skills

PC hardware troubleshooting

Read schematics

Peripheral support

Windows PC support

Imaging and setup of PCs

Team collaboration

Communication

Self-motivated

Education

Associates degree (EET, Industrial Automation, Mechatronics)

Job description

Requisition Number: 78169

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Role Purpose

Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.

Key Responsibilities

• Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
• Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
• Support process and product optimization/improvement efforts and participate in capital projects.
• Some after hours, on-call support may be needed.

Required Qualifications

• 1-3 years related experience in PC Hardware/Equipment Troubleshooting
• Ability to read schematics
• Peripheral support, touchscreens, thermal printers, barcode readers etc.
• General Windows PC support for production equipment
• Imaging and setup of new PC systems
• Able to communicate equally well with engineers, production associates, and managers
• Able to work in a team-oriented environment
• Self-motivated, Independent, High Initiative

Desired Qualifications

• Associates degree (EET, Industrial Automation, Mechatronics)
• Thermal label printers, RFID systems
• Low voltage control systems 24v Analog, Digital, Thermocouples etc.
• Point to point troubleshooting
• General knowledge of Network Switch operation

This position does not support immigration sponsorship.

The range for this position is $39,170.00 - $53,859.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail].