IMS Systems Technician

Corning Inc.; Wilmington (NC); On-site; USD 39,000 - 54,000; Full time

Job summary

Corning Inc. seeks an IT technician to provide first-level technical support for plant manufacturing systems, collaborating with engineers, technicians and production staff to ensure reliable operation of automated control interfaces.

You will assist in process improvements and capital projects, with occasional after-hours on-call support. Corning offers a comprehensive compensation and benefits package supporting health, retirement, and well-being.

Qualifications

• 1–3 years related experience in PC hardware/equipment troubleshooting.
• Ability to read schematics and support peripherals such as touchscreens, thermal printers, barcode readers.
• General Windows PC support for production equipment and imaging/setup of new PCs.
• Able to communicate equally well with engineers, production associates, and managers.
• Able to work in a team-oriented environment.

Responsibilities

• Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
• Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
• Support process and product optimization/improvement efforts and participate in capital projects.
• Some after hours, on-call support may be needed.

Skills

PC Hardware Troubleshooting

Schematic Reading

Peripheral Support

Windows PC Support

Imaging & PC Setup

Team Communication

Self-Motivation

Independent Work

High Initiative

Job description

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The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Role Purpose

Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.

Key Responsibilities

• Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
• Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
• Support process and product optimization/improvement efforts and participate in capital projects.
• Some after hours, on-call support may be needed.

Required Qualifications

• 1-3 years related experience in PC Hardware/Equipment Troubleshooting
• Ability to read schematics
• Peripheral support, touchscreens, thermal printers, barcode readers etc.
• General Windows PC support for production equipment
• Imaging and setup of new PC systems
• Able to communicate equally well with engineers, production associates, and managers
• Able to work in a team-oriented environment
• Self-motivated, Independent, High Initiative

Desired Qualifications

• Low voltage control systems 24v Analog, Digital, Thermocouples etc.
• Point to point troubleshooting
• General knowledge of Network Switch operation

This position does not support immigration sponsorship.

The range for this position is $39,170.00-$53,859.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail] .