Impound Customer Service Attendant

City of Saint Paul; Saint Paul (MN); On-site; USD 12,000 - 22,000; Full time

Benefits offered by this job

Earned Safe and Sick Time (ESST)

Job summary

The City of Saint Paul is seeking temporary Impound Lot Clerk/Customer Service Attendants for the 2026-2027 snow emergency season (Oct 2026–May 2027). These on-site roles involve clerical and outdoor tasks at two Saint Paul impound lots, with on-call shifts during a wide schedule.

Responsibilities include logging and securing impounded property, collecting fees, handling complaints, and ensuring proper release to claimants. Must have a high school diploma or GED and a Minnesota Class D license.

Qualifications

• High School Diploma or GED required.
• Must possess and maintain a Minnesota Class D Driver's License.

Responsibilities

• Receive, log, categorize, and store property and evidence impounded by police personnel.
• Release property and evidence to properly identified claimants and maintain security of the work area.
• Collect fees, issue receipts and change, and maintain records of financial transactions.
• Take and resolve complaints related to storage of evidence and property or refer to higher-level staff.
• Work may be indoors or outdoors in varying weather and environmental conditions.

Job description

The Saint Paul Police Department Impound Lot is looking for temporary Customer Service Attendants to work during the 2026-2027 snow emergency season (tentatively October 2026 to May 2027).

Primary Responsibilities

• Performs intermediate-level clerical and manual work involving the receipt, disposition, security, and storage of evidence or property.
• Receives, logs, categorizes, and stores property and evidence impounded by police personnel.
• Releases property and evidence to properly-identified claimants and maintains security of the work area.
• Collects fees, issues receipts and change, and maintains records of these financial transactions.
• Takes and resolves complaints involved in the storage of evidence and property or refers the matter to higher-level personnel.
• Work may involve both indoor and outdoor tasks, often performed in a variety of environmental and weather conditions.
• For more information and essential functions, see our job description.

Hours

• On call as needed for City of Saint Paul declared snow emergencies and on an irregular basis throughout the winter season.
• Shifts may include weekends, holidays, early mornings, days, evenings, and overnight hours to provide 24/7 coverage.
• Shifts are generally 8 hours; however, shift times are flexible and may vary based on operational needs.

Two Locations in Saint Paul

• Primary Location: Snow Lot located at 1129 Cathlin Street (at the State Fairgrounds)
• Secondary Location: Impound Lot located at 830 Barge Channel Road

Equity, Inclusion and Belonging

The City of SaintPaul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of SaintPaul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.

• A High School Diploma or General Education Development (GED) Certificate.

• Must possess and maintain a valid Minnesota Class D Driver's License, or equivalent out-of-state driver's license.

Temporary

This posting is open to anyone who meets the position requirements. This position is eligible for Earned Safe and Sick Time (ESST). Other benefits are not provided.

Current City employees are not eligible to apply for these positions.

Final Selection Process

If selected, you will be contacted for an interview.

Pre-Employment Screening

This position will require a thorough Saint Paul Police Department background check.

Contact Information

Bret Smith, Impound Lot Manager

E-mail: [e-mail]

The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.

Working Title: Impound Lot Customer Service Attendant

Official Title: Impound Lot Clerk