Impound Customer Service Attendant

City of Saint Paul; Minnesota; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health Insurance

Vacation/Holidays

Sick Leave

Life Insurance

Subsidized Metro Bus Pass

Deferred Compensation

Retirement Program

Dental

Flexible Spending Accounts

Disability Insurance

Accidental Death and Dismemberment

Long Term Care Insurance

Job summary

City of Saint Paul seeks an Impound Lot Clerk to support the snow emergency season. The role handles evidence/property storage, logging, and releases to claimants, with attention to security and accurate fee handling. Shifts are on call and may include weekends, overnights, and holidays, at two Saint Paul locations.

The position requires a high school diploma or GED and a Minnesota Class D driver’s license (or equivalent). A thorough background check will be conducted.

Qualifications

• High School Diploma or GED required.
• Valid Minnesota Class D Driver's License or equivalent out‑of‑state license required.

Responsibilities

• Receives, logs, categorizes and stores property and evidence impounded by police personnel.
• Releases property and evidence to properly identified claimants and maintains security.
• Collects fees, issues receipts and change, and maintains records of these financial transactions.
• Takes and resolves complaints involved in the storage of evidence and property or refers the matter to higher level personnel.
• Work may involve indoor and outdoor tasks in varied environmental and weather conditions.
• For more information and essential functions, see the job description.

Education

High School Diploma or GED

Job description

About The Position

The Saint Paul Police Department Impound Lot is looking for temporary Customer Service Attendants to work during the 2026-2027 snow emergency season (tentatively October 2026 to May 2027).

Primary Responsibilities

• Performs intermediate-level clerical and manual work involving the receipt, disposition, security, and storage of evidence or property.
• Receives, logs, categorizes, and stores property and evidence impounded by police personnel.
• Releases property and evidence to properly-identified claimants and maintains security of the work area.
• Collects fees, issues receipts and change, and maintains records of these financial transactions.
• Takes and resolves complaints involved in the storage of evidence and property or refers the matter to higher-level personnel.
• Work may involve both indoor and outdoor tasks, often performed in a variety of environmental and weather conditions.
• For more information and essential functions, see our job description.

Hours

• On call as needed for City of Saint Paul declared snow emergencies and on an irregular basis throughout the winter season.
• Shifts may include weekends, holidays, early mornings, days, evenings, and overnight hours to provide 24/7 coverage.
• Shifts are generally 8 hours; however, shift times are flexible and may vary based on operational needs.

Two Locations in Saint Paul

• Primary Location: Snow Lot located at 1129 Cathlin Street (at the State Fairgrounds)
• Secondary Location: Impound Lot located at 830 Barge Channel Road

Equity, Inclusion and Belonging

The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.

Position Requirements

• A High School Diploma or General Education Development (GED) Certificate.
• Must possess and maintain a valid Minnesota Class D Driver's License, or equivalent out-of-state driver's license.

Need Technical Support?

For help with the online application, please call 1-855-524-5627.

Learn more about our Hiring Process

Current City employees are not eligible to apply for these positions

Temporary:

This posting is open to anyone who meets the position requirements. This position is eligible for Earned Safe and Sick Time (ESST). Other benefits are not provided.

Final Selection Process

If selected, you will be contacted for an interview.

Pre‑Employment Screening

This position will require a thorough Saint Paul Police Department background check.

Contact Information

Bret Smith, Impound Lot Manager

E-mail: [e-mail]

The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.

Working Title

Impound Lot Customer Service Attendant

Official Title

Impound Lot Clerk

The City of Saint Paul offers a competitive benefits package for permanent, certified positions. Temporary positions are not eligible for benefits.

Benefits vary with each position and the collective bargaining agreement. Benefits may include:

City Paid Benefits

• Health Insurance
• Vacation/Holidays
• Sick Leave
• Life Insurance
• Subsidized Metro Bus Pass
• Deferred Compensation
• Retirement Program

Optional Benefits

• Dental
• Flexible Spending Accounts
• Disability Insurance
• Accidental Death and Dismemberment Insurance
• Long Term Care Insurance

For a Detailed Overview, Visit General Benefits.

01

Do you possess a valid Minnesota Class D Driver's License or equivalent out-of-state driver's license?

• Yes
• No

02

Please indicate your work availability. Check all that apply.

• Early Mornings
• Days
• Nights
• Overnights

03

I understand shifts include weekends and holidays.

• Yes

04

RECRUITMENT: How did you first find your way to our website to apply for this position? (check all that apply)

• City of Saint Paul website
• City of Saint Paul employee
• City of Saint Paul job interest card
• City of Saint Paul walk‑in
• City of Saint Paul Posted! newsletter
• City of Saint Paul Gov.Delivery notifications
• Friend or family member
• League of Minnesota Cities website
• Governmentjobs.com website
• LinkedIn
• Facebook
• X (formerly known as Twitter)
• Indeed.com website
• ZipRecruiter
• Pollen website
• MinnesotaWorks.net
• College or University
• Community organization
• Job fair
• Professional association
• Saint Paul Elevate Session
• People of Color Career Fair
• Other

05

RECRUITMENT: If not indicated above, please specify where you heard about the position (e.g., specific organization/website name, City of Saint Paul employee name).

06

I am currently a Right Track Worker or have been employed by the City of Saint Paul as a Right Track Worker in the past.

• Yes
• No
• Required Question