Import Specialist - Afternoon Shift

Livingston International; Northern (KY); Remote; USD 26,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

Transparent pay philosophy

Remote work

Job summary

Livingston International is seeking a Release Operations coordinator for remote work in the USA. You will coordinate release and entry processing for air, ocean, rail shipments, including complex northern border shipments, ensuring accuracy and timely processing.

The role requires 2 years of related experience, high school diploma, and CCS certification progress or completion. You will work with clients, carriers, and customs to ensure compliance and reliable service.

Qualifications

• High School/GED or equivalent required.
• Working towards CCS designation with CSCB or NCBFAA is a requirement if not already obtained.
• Successful completion of the CCS examination is mandatory for advancement.

Responsibilities

• Coordinate release and entry processing for air/ocean shipments, rail, and complex northern border shipments.
• Create customs entries selecting client records and interpret documentation.
• Enter shipment data for release, rating and billing in NSCs; ensure mandatory fields are complete.
• Report correct duty value based on invoice details and terms of sale; select HS codes.
• Collaborate with team to obtain missing documentation or instructions for release.
• Verify release conditions, compliance and tariff accuracy; escalate issues as needed.
• Utilize system automation tools to support release processing.
• Open files for new shipments and prepare entry summaries as required.
• Monitor status of Customs and PGA releases at time of release.
• Ensure SOPs and client instructions are followed; propose updates when needed.
• Respond to requests for information from team or traffic via phone or email.

Skills

Client service oriented

Organizational skills

Multitasking

Detail oriented

Professional image

Word & Excel

Communication

Education

High School/GED or equivalent

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

Reporting to the Manager, Service Delivery, this position is responsible for coordinating release and entry processing for air and/or ocean shipments, rail, as well as complex northern border shipments, including US Customs and/or PGA releases; handle the processing of releases for clients with complex standard operations procedures.

KEY DUTIES & RESPONSIBILITIES

• Ensure accurate and timely processing of complex shipments.
• Create customs entries through proper selection of client and client records, interpretation of documentation for all clients' shipments, in a one-step process in National Service Center (NSC).
• Data entry of shipment information for release, rating and billing and ensuring that all mandatory fields are completed and accurate in NSCs.
• Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code.
• In a professional manner, work with team members as required for missing documentation, information or instructions necessary to release a shipment in
• Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates).
• Escalate two-step release requirements, authorization or release issue resolution to required team members.
• Participate fully with other team members in the day-to-day operation of Release Operations in NSCs.
• Endeavor to utilize and take advantage of system automation tools that are available to support release processing.
• Open file/data input for new shipments in relevant systems.
• Coordinate and prepare entry summary as needed.
• At time of release, monitor status of Customs and PGA releases.
• Ensure that all SOP's and business rules are adhered to following special client instructions, notes and alerts. Identify those that are missing or those that have become outdated or ineffective, making recommendations for change.
• Research and respond to requests for information from team or traffic in a professional manner via phone or email.
• Prioritize and complete work according to production supervisor direction, Customs requirements and Livingston standards.
• Maintain effective relationship with clients, carriers, forwarders, Customs, etc.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.
  

KNOWLEDGE & SKILLS

• Familiar with all applicable Customs laws, regulations, procedures and industry practices.
• Client service oriented.
• Organizational skills with the ability to meet tight deadlines.
• Assertiveness in problem solving.
• Ability to multitask.
• Detailed oriented.
• Ability to present a professional image.
• Knowledge of Word and Excel software.
• Office equipment/machinery used: Personal computer and common business machines/software
  

WORK EXPERIENCE – MINIMUM REQUIRED

2 years of related experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

COMPETENCIES

Inclusion and Collaboration

Business Acumen and Straight Talk

Accountability

Customer First Focus

Leading and Developing

Agility

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is$18.83 - $29.09 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, genderidentity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Type:Full Time

Location: REMOTE USA

Shift: Mon - Fri | 12:00 pm - 8:30 pm CST