Import Logistics Coordinator

True Religion; El Segundo (CA); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Merchandise discounts

Commuter benefits

Wellness & employee assistance

Job summary

True Religion, located in El Segundo, CA, seeks an Import Logistics Coordinator to own end-to-end visibility of inbound international shipments destined for North America under the DDP model. You will coordinate with overseas factories and logistics partners to meet timelines and maintain accurate documentation for wholesale, retail, and e-commerce channels.

Responsibilities include tracking milestones, managing documentation, and delivering reliable data through Looker dashboards to internal

Qualifications

• Experience with international logistics and import operations.
• Understanding of DDP, DDU/DAP, FOB, CIF Incoterms.
• Experience coordinating with overseas factories and third-party logistics providers.
• Strong Excel and data analysis skills.

Responsibilities

• Own end-to-end shipment visibility for all inbound DDP shipments to U.S. distribution centers.
• Coordinate with overseas factories for accurate shipment information and ETAs.
• Collaborate with freight forwarders and brokers to maintain timelines and escalate risks.
• Track milestones and communicate risks to stakeholders before delays occur.
• Maintain Looker-based shipment milestones for visibility across teams.
• Review documentation for completeness and accurate customs status.

Skills

DDP Incoterms

Excel

Vendor management

Communication

Project management

Education

Bachelor's degree in supply chain or related field

Tools

Looker

ERP systems

Full Circle

Job description

Description

Department: Corp HO

Location: 65000 - Distribution Corp HO

THE PURPOSE:

The Import Logistics Coordinator owns end-to-end visibility of inbound international shipments destined for North America, with a primary focus on DDP shipments from overseas factories to U.S. distribution centers. Under the DDP model, factories manage their own freight forwarders, customs brokers, and transportation providers - making this role the central point of accountability across that entire network. The coordinator ensures factories and their logistics partners meet agreed-upon timelines, maintain accurate documentation, and deliver product reliably, so that internal teams have the visibility they need to protect business commitments across wholesale, retail, and e-commerce channels.

THE ROLE (what You Are Accountable For)

• Own end-to-end shipment visibility for all DDP inbound shipments from factory cargo-ready date through final delivery to U.S. distribution centers, tracking milestones including cargo ready, pickup, departure, arrival, customs clearance, and DC receipt
• Coordinate directly with overseas factories to obtain accurate shipment information, ETAs, documentation, and status updates throughout each shipment lifecycle
• Work with factories and their appointed freight forwarders and customs brokers to ensure shipments progress according to plan - escalating proactively when timelines are at risk
• Track shipments against critical business deadlines including product launches, retail delivery windows, wholesale commitments, and e-commerce go-lives, and communicate risks to internal stakeholders before they become delivery failures
• Maintain accurate and current DDP shipment milestones in the Looker ITR, providing cross-functional teams with reliable visibility into inbound inventory status
• Review shipment documentation from factories and logistics partners for completeness and accuracy, monitoring customs clearance status and following up on any holds or delays
• Create and maintain factory, freight forwarder, and customs broker scorecards covering on-time performance, communication, transit times, documentation accuracy, and issue resolution
• Develop and maintain reporting on inbound shipments, transit times, delivery performance, and vendor performance, using data to identify trends and drive accountability
• Identify recurring logistics issues by factory or logistics provider and work with appropriate parties to implement corrective actions
• Maintain and improve freight-related SOPs and DDP shipping guidelines for factories and vendors, supporting broader process improvement initiatives across the inbound logistics function

YOU ARE:

A highly organized logistics professional who thrives in a high-volume, multi-vendor environment. You track shipment milestones, documentation accuracy, and vendor accountability without losing the thread across dozens of concurrent shipments - and you communicate proactively when something is at risk. You follow through without needing to be managed, build effective relationships with overseas partners despite not having direct authority over them, and bring both data discipline and clear-headed problem-solving to a function where delays have real business consequences.

Required Minimum Experience

• 2+ years of experience in international logistics, import operations, supply chain, or freight forwarding - preferably in an apparel, fashion, retail, or consumer products environment
• Strong working knowledge of DDP and related Incoterms, including DDU/DAP, FOB, and CIF
• Understanding of the roles of factories, freight forwarders, customs brokers, carriers, and importers within an international shipment lifecycle
• Experience working directly with overseas factories and/or third-party logistics providers
• Intermediate to advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, conditional formatting, and data analysis
• Strong reporting and analytical skills with the ability to identify trends, exceptions, and operational risks
• Exceptional organizational skills with the ability to manage high volumes of shipments and competing deadlines simultaneously
• Strong communication and relationship management skills with overseas factory and external logistics partners
• Ability to work independently, follow up proactively, and drive issues to resolution without direct authority over external vendors
• Bachelor’s degree in supply chain, international business, or a related field

PREFERRED EXPERIENCE:

• Experience with an ERP or supply chain management system; Full Circle experience a plus
• Familiarity with Looker or comparable business intelligence and reporting tools
• Background supporting multiple distribution channels, including wholesale, e-commerce, and retail
• Exposure to customs compliance and import regulatory requirements

Additional Role Information

• Compensation: The anticipated base salary range for this role is $28/hour. This is a full-time, non-exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
• Work Model: This role is based in El Segundo, CA or Fontana, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs. A flexible schedule is needed due to work with international vendors.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements. You can contact us at [e-mail] with these requests.