Import / Export Specialist

AptarGroup, Inc.; Town of Mukwonago (WI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Bonus plan

401k plan

Paid maternity/paternity leave

Job summary

AptarGroup, Inc. is seeking an Import/Export Specialist to manage day-to-day international shipments from Mukwonago, WI or Lincolnton, NC. This hybrid role requires 2–3 onsite visits weekly, coordinating with brokers, carriers, and internal teams to ensure timely, compliant deliveries.

The ideal candidate has hands-on experience with customs documentation, Incoterms, and trade compliance, leveraging data to improve KPIs and reduce risk across the supply chain.

Qualifications

• 3+ years of hands-on import/export experience in customs operations, international logistics, freight forwarding, customs brokerage, or trade compliance within a manufacturing or distribution environment.
• Strong working knowledge of import/export documentation, customs clearance processes, Incoterms, origin, valuation concepts, and restricted party screening requirements.
• Proven experience working with customs brokers, freight forwarders, carriers, parcel providers, and internal operations teams to resolve clearance and delivery issues.
• Comfort using ERP/WMS systems, trade compliance tools, logistics platforms, and broker portals to execute shipments and extract, validate, and organize data.
• Strong Excel skills, including pivot tables, lookups, data validation, and structured reporting.

Responsibilities

• Plan, coordinate, and execute inbound and outbound international shipments with customs brokers, freight forwarders, carriers, parcel providers, and internal shipping and warehouse teams.
• Prepare, review, and issue import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, supplier declarations, and courier documents.
• Provide clearance instructions to brokers and forwarders, including Incoterms, license references, ECCN/dual-use information where applicable, and required shipment statements.
• Track shipment status and proactively resolve customs holds, clearance delays, documentation issues, and exceptions to protect production continuity and customer delivery commitments.
• Validate duties, taxes, fees, and broker/freight charges against shipment records and entry data.

Skills

Import/Export operations

Customs compliance

Data analysis (Excel)

Cross-functional collaboration

ERP/WMS proficiency

Tools

ERP/WMS systems

Power BI

Broker portals

Job description

Join our team and Be You Be Aptar.

Aptar is seeking an Import / Export Specialist based in Mukwonago, WI or Lincolnton, NC this is a hybrid role what would need to be onsite 2 -3 times a week. This role you will own the day-to-day execution of import and export shipments at the local facility, making sure goods cross borders on time, at the right cost, and in full compliance with customs and trade rules. This role is the site's main contact for customs brokers, freight forwarders, and carriers. It also serves as the first line of defense for trade compliance by making sure every shipment has accurate classification, origin, valuation, screening, and documentation. Shipment and broker data are used to drive visibility, KPI tracking, and process improvement.

As an Import /Export Specialist, You Will

• Plan, coordinate, and execute inbound and outbound international shipments with customs brokers, freight forwarders, carriers, parcel providers, and internal shipping and warehouse teams.

• Prepare, review, and issue import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, supplier declarations, and courier documents.
• Provide clearance instructions to brokers and forwarders, including Incoterms, license references, ECCN/dual-use information where applicable, and required shipment statements.
• Track shipment status and proactively resolve customs holds, clearance delays, documentation issues, and exceptions to protect production continuity and customer delivery commitments.
• Validate duties, taxes, fees, and broker/freight charges against shipment records and entry data.

Who We Are Looking For

The ideal candidate is a hands-on import/export professional with experience managing international shipments, customs documentation, and broker relationships in a manufacturing or distribution environment. They combine strong trade compliance knowledge with exceptional attention to detail, ensuring shipments move efficiently while meeting customs, export control, and sanctions requirements. This individual is analytical and process-oriented, leveraging data, reporting tools, and cross-functional collaboration to identify risks, improve performance, and implement sustainable operational controls.

Required Skills

• 3+ years of hands-on import/export experience in customs operations, international logistics, freight forwarding, customs brokerage, or trade compliance within a manufacturing or distribution environment.
• Strong working knowledge of import/export documentation, customs clearance processes, Incoterms, classification, origin, valuation concepts, and restricted party screening requirements.
• Proven experience working with customs brokers, freight forwarders, carriers, parcel providers, and internal operations teams to resolve clearance and delivery issues.
• Comfort using ERP/WMS systems, trade compliance tools, logistics platforms, and broker portals to execute shipments and extract, validate, and organize data.
• Strong Excel skills, including pivot tables, lookups, data validation, and structured reporting.

Preferred Skills

• Exposure to export controls, sanctions, dual‑use items, re‑export considerations, or license management.
• Customs or trade certifications (e.g., Licensed Customs Broker, Certified Customs Specialist, or equivalent).
• Experience with free trade agreements, duty drawback, foreign trade zones, or other duty‑saving programs.
• Experience with Power BI, Power Query, Power Automate, SQL, or similar reporting and automation tools.

Who We Are

At Aptar, we leverage insights, design, engineering and science to develop drug and consumer product dosing, dispensing and protection technologies for many of the world's leading brands. Aptar in turn makes a meaningful difference in the lives, looks, health and homes of millions of patients and consumers around the world. Our innovations nasal drug delivery for emergency medicines, precise fragrance applications, mess‑free ketchup dispensing for kids, connected technologies that support patients in adhering to their treatments and much more

With manufacturing facilities across North America, Europe, Asia, and South America, and a dedicated team of over 13,000 employees in about 20 countries, Aptar is committed to creating impactful innovations for our customers and their consumers.

Our Culture

At Aptar, our success is driven by the individuals who contribute their unique talents and perspectives every day. We believe that when you bring your authentic self to work, we all thrive.

How We Support Our Employees

• An exciting, inclusive and value-based working environment
• Award‑winning corporate university offering personal development and training opportunities.
• Competitive base salary and performance‑based bonus plan.
• Contribute to the communities where we reside.
• Innovative benefits plan which includes 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave. Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.