Import/Export Operations (Ocean)

Aeronet Inc; Jonesboro (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Aeronet Inc is seeking an International Ocean Export/Import Specialist to oversee end‑to‑end ocean freight moves, from booking to delivery and final documentation. You will collaborate with shippers, consignees, steamship lines, brokers, and overseas agents to ensure compliant, cost‑efficient shipments with timely updates.

The role emphasizes precision, deadline management, and clear communication across time zones, with duties spanning export and import processes, ISF/EEI filing, ERP/TMS use,

Qualifications

• 2+ years of international ocean freight forwarding experience.
• Familiarity with AES/EEI filing, ISF, and U.S. customs regulations.
• Understanding of FCL/LCL, Incoterms, and container types.
• Strong attention to detail with deadline-driven prioritization.
• Clear written and verbal communication skills.
• Proficient in Microsoft Office and TMS/forwarding systems.

Responsibilities

• Manage ocean export/import bookings, carrier selections, and documentation.
• Coordinate with shippers, consignees, lines, brokers, and overseas agents to ensure on-time movement.
• Prepare and review B/Ls, invoices, packing lists, and letters of instruction.
• File EEI in AES and maintain EAR/ITAR compliance where required.
• Track shipments, manage cutoffs, and resolve delays or discrepancies.
• Coordinate ISF filing, customs entry, and duties questions with brokers.
• Provide proactive status updates and freight quotes to customers.

Skills

Ocean freight coordination

Documentation accuracy

Communication

Excel proficiency

Tools

CargoWise

Magaya

INTTRA

Job description

About the RoleWe're looking for an International Ocean Export/Import Specialist to manage ocean freight moving in both directions, from booking or arrival notice through delivery and final documentation. You'll coordinate with shippers, consignees, steamship lines, truckers, customs brokers, and overseas agents to keep containers moving on time, compliantly, and at the right cost. This is a detail-driven role where accuracy, deadlines, and clear communication drive results.Ocean ExportReceive and process FCL and LCL export bookings from customers, sales, and overseas partnersBook cargo with steamship lines and NVOCCs, selecting sailings based on transit time, cutoffs, and costCoordinate empty container pickup, drayage, and delivery to the terminal or CFS within port cutoffsPrepare and review export documents, including house and master bills of lading, commercial invoices, packing lists, and shipper's letters of instructionFile and verify Electronic Export Information (EEI) in AES, and ensure compliance with EAR, ITAR, and Schedule B requirementsSubmit VGM, confirm container weights, and manage SI and bill of lading cutoffsManage letters of credit, consular documents, and certificates of origin where requiredOcean ImportMonitor inbound vessels and send pre-alerts and arrival notices to customersReview import documents, including bills of lading, commercial invoices, and packing lists, for accuracy before arrivalFile ISF (10+2) and coordinate customs entry with brokers, including classification, valuation, and duty questionsRelease freight with steamship lines and terminals, and manage freight, D/O, and charge paymentsArrange pickup and delivery, including drayage, chassis, and rail ramp movesTrack container availability, last free day, per diem, and demurrage, and take action to avoid avoidable chargesResolve customs holds, exams, and discrepancies with CBP and other agenciesBoth Export and ImportTrack shipments and give proactive status updates to customers and overseas agentsResolve exceptions such as rolled bookings, delays, shortages, damage, and documentation discrepanciesProvide freight quotes and support rate requests in coordination with pricing and salesReconcile charges, support invoicing, and review costs against quotes to protect marginMaintain accurate shipment records in the TMS/forwarding systemBuild strong working relationships with steamship line, trucker, broker, and agent contactsRequired2+ years of experience in international ocean freight forwarding, NVOCC, or steamship line operationsWorking knowledge of ocean export and import documentation, bills of lading, and IncotermsFamiliarity with AES/EEI filing, ISF, and U.S. customs and export regulationsUnderstanding of FCL and LCL shipments, container types, and port and terminal proceduresStrong attention to detail and the ability to manage multiple deadline-driven shipmentsClear written and verbal communication skillsProficiency with Microsoft Office, especially Excel and OutlookPreferredExperience with a forwarding or transportation management system (e.g., CargoWise, Magaya, or similar)Experience with carrier portals and booking platforms (e.g., INTTRA, GT Nexus, or carrier sites)Knowledge of demurrage, detention, and per diem tariffsFamiliarity with dangerous goods (IMDG) and reefer or out-of-gauge cargoExperience with drayage and intermodal coordinationBilingual skillsSkills and AttributesCalm and organized under tight cutoffs and free-time deadlinesProblem-solver who anticipates issues before they escalateCustomer-service mindset with a sense of ownershipComfortable working with international partners across time zonesTeam player who communicates clearly across operations, sales, and accountingWorking ConditionsOffice-based, with occasional after-hours or weekend coverage for time-critical shipmentsFrequent phone and email communication; extended computer use