Implementation Specialist- POS

redShift Recruiting LLC; Atlanta (LA); On-site; USD 60,000 - 65,000; Full time

Job summary

Join a dynamic team as an Implementation Specialist, where you will travel extensively across the U.S. to provide onsite installation and training for cutting-edge POS systems. This role is perfect for someone with a strong background in hospitality and a passion for technology. You will work closely with project management to ensure smooth operations and customer satisfaction while honing your skills in a fast-paced environment. With a full-time commitment and the potential for lucrative overtime, this position offers an exciting opportunity to make a significant impact in the industry.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Paid Overtime

Qualifications

• 2+ years of experience with onsite installation and support of POS products.
• Must have hospitality industry experience.
• Excellent communication and problem-solving skills.

Responsibilities

• Consult with Project Management on system configurations.
• Gather site requirements and prepare training materials.
• Coordinate with client teams to enhance implementation services.

Skills

Onsite Installation of POS Systems

Training of POS Systems

Communication Skills

Problem-Solving Skills

Project Management

Tools

POS Systems

Cloud Technology

Job description

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redShift Recruiting LLC provided pay range

This range is provided by redShift Recruiting LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

Direct message the job poster from redShift Recruiting LLC

Talent Acquisition Leader/Executive Recruiter

• Preference will be given to candidates who live in the Las Vegas area!
• This a full-time position for one of our clients!
• It is a Road Warrior position: 90% national travel. Expenses paid.
• Paid overtime (could be very lucrative)
• MUST have supported HOSPITALITY clients on POS systems!

Role Summary:

The Implementation Specialist performs onsite installation and training services for implementation of company software and resold hardware products. The Implementation Specialist will primarily operate as a secondary or team resource to an established Project Lead and/or Project Manager or may be positioned to lead portions of a project as part of a project team during an installation engagement. The Implementation Specialist must be able to efficiently manage the planning and communication of assigned project tasks, communicate professionally to co-workers, project stake holders and customers, learn new products and processes quickly, balance multiple priorities, and develop a solid understanding of company products (hardware and software) in all vertical markets.

The position requires ~ 90% travel across the United States and Internationally with limited advanced notice. (probably very light international travel).

Your duties will include:

• Consult with Project Management regarding operational considerations and configuration of systems to support customer requirements. Make recommendations to utilize full advantages of company product line while maximizing operational efficiencies
• Identify and manage project scope. Ensure that all parties are aware of required project tasks and milestones. Work with Project Management to manage project risks and establish effective communication plan for escalation process and provide solutions.
• Gather site requirements, review and recommend operational design as it pertains to installation preparedness to Project Management.
• Configure and test system configuration in order to maximize efficiency and provide operational consistency.
• Work with Project Management and Integration Team to ensure all applicable interfaces and integration components are scheduled and tested.
• Prepare training materials and conduct training sessions.
• Live monitor operations by providing end user assistance for the various business cases where the company product line is implemented.
• Coordinate with the client teams to develop processes, procedures, and documentation to enhance our implementation and training services.
• Develop detailed project documentation upon completion of project to ensure that the Customer Care team has all relevant information to handle support for client going forward.

Requirements for success:

• Available to travel 90% of the time across the U.S.
• 2+ years of experience with onsite installation and support of POS/point of sale products. Hospitality industry experience a must!!
• 2+ years of experience with onsite training of POS/point-of-sale products
• Skills in software, networks, and cloud technology a plus!
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to communicate professionally to co-workers, project stake holders and customers.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology and Training
• Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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