Implementation Specialist I

Vallen USA; Belmont (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off: 80–160 hours vacation;

Paid Sick Time: 40–56 hours/year

Holidays: 8 + 2 floating

Employee discounts

Tuition Reimbursement

Safety shoe/glasses reimbursement

Employee Resource Groups

EAP

Job summary

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities.

They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Qualifications

• Bachelor's degree and 1-3 years related experience.
• Experience with distributor of MRO products or manufacturing environments preferred.
• Familiarity with ISO Standards and QS9000 Quality Standards.
• Proficient in MS Office and data tools.

Responsibilities

• Collaborate with customers to define implementation requirements (data, reporting, delivery, etc.).
• Assist IT in developing interfaces, data mapping and testing for go-live.
• Assist with setting up account information in the business system and arranging workflow logistics.
• Receive data files from customers and work with the project leader to ensure items are identified.
• Participate in physical inventory activities at customer facilities and reconcile variances.
• Provide go-live and transition support to site operations and conduct training.
• Communicate clearly with stakeholders throughout the project.
• Perform other duties as assigned.

Skills

Project management

Self-management

Communication skills

Customer service

Education

Bachelor's degree or equivalent

Tools

Smartsheet

MS Project

Excel

Word

PowerPoint

Databases

SAS

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Vallen complies with all minimum wage laws

Position Summary

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Essential Job Duties and Responsibilities

• Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
• Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
• Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
• Receives data files from customer and work under the supervision of the project leader to ensure all items are identified and cross referenced.
• Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
• Participates in post physical inventory processes by helping to reconcile variances with the customer's file.
• Provides go-live and transition support to site operations by conducting follow up training and site process review.
• Provides a level of excellent communication
• Performs other duties as assigned.

Job Qualifications

Bachelor's degree and at least 1-3 years applicable experience; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the job. Applicable experience should include:

• Working for a distributor of MRO products in sales, operations or purchasing
• Working in a manufacturing/production environment, preferably in the storeroom or tool crib
• Working in a purchasing/inventory management position in an industrial environment replenishing stock materials

Other relevant experience should include:

• Project Management knowledge; experience using Smartsheet preferred
• 6 Sigma Yellow or Green Belt Training
• Demonstrated knowledge of ISO Standards
• Demonstrated knowledge of QS9000 Quality Standards
• General knowledge of SAS, Excel, databases, Word, Power Point, and MS Project
• Ability to be a self starter and to self manage
• Solid organizational skills and strong customer service orientation
• Excellent verbal and written communication skills

Work Environment & Physical Demands

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

• May have travel requirements with limited advance notice.
• Occasionally requires long and varied hours.
• Work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments.
• Must have the ability to work in dusty conditions.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.)
• Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb and balance.
• Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required.
• Must be able to follow detailed process.
• Must be able to Travel by Plane.
• Must be able to work in stressful situations.
• Vending Implementation or Operation Skills would be Helpful

Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity