Implementation Specialist

equivant Court; United States; Remote; USD 60,000 - 110,000; Full time

Job summary

equivant Court is seeking a full-time Implementation Specialist responsible for software implementation to enhance customer satisfaction in justice agencies. This role requires strong analytical and communication skills, along with a Bachelor’s degree in a relevant field. Join a company dedicated to improving justice systems with over four decades of experience and support over 350 agencies globally.

Qualifications

• Experience in software implementation required.
• Experience in the justice system is a plus.
• Ability to work remotely and independently.

Responsibilities

• Responsible for software implementation for justice agencies.
• Ensures customer satisfaction through communication and service.
• Uses analytical skills for successful implementation.

Skills

Analytical Skills

Communication

Customer Satisfaction

Customer Service

Adaptability to Software

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Direct message the job poster from equivant Court

Talent Acquisition | HR Business Partner | Digital Transformation | Technology Consultation

Company Description

equivant delivers innovative solutions to simplify justice by boosting efficiency, streamlining processes, and improving communication in courts and justice agencies. With over four decades of experience, equivant has supported more than 350 justice agency customers internationally. Their deep domain knowledge and modern technologies help justice agencies serve their communities efficiently, effectively, and equitably.

Role Description

This is a full-time remote role for an Implementation Specialist at equivant Court. The Implementation Specialist will be responsible for software implementation, providing customer satisfaction through effective communication and customer service. The role involves using analytical skills to ensure successful implementation and support for justice agencies.

Qualifications

• Analytical Skills and Software Implementation experience
• Strong communication skills and focus on Customer Satisfaction
• Customer Service orientation
• Experience in working remotely and independently
• Ability to adapt to various software systems and technologies
• Experience working in the justice system is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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