Implementation Services Coordinator (m/f/d)

Digital Realty Trust, L.P.; Germany (OH); On-site; USD 48,000 - 74,000; Full time

Benefits offered by this job

Open door culture with flat hierarchie

Buddy system onboarding

Education programs

Flexible working hours

Pension plan

Job summary

Digital Realty is seeking an Implementation Services Coordinator (m/f/d) to lead complex customer and internal implementation projects within our data center environment, ensuring installations are delivered on time, within scope, and to the highest quality standards.

You will act as the technical and operational anchor during delivery, drive smooth execution, resolve issues, and coordinate with suppliers and customers, with oversight of handover to operations.

Qualifications

• Experience in data center environments or technical implementation roles.
• Experience coordinating installation, commissioning, or infrastructure projects.
• Fluent German and good English skills.
• Structured, detail-oriented, and able to work with suppliers and internal stakeholders.

Responsibilities

• Acts as primary contact for suppliers/sub-contractors to coordinate execution and resolve issues.
• Supports testing and commissioning of installations and contributes to final approvals.
• Completes work order docs and updates systems per DLR procedures.
• Adapts project plans and supports milestone management to address resource challenges.
• Coordinates hand-over to Site Management and internal stakeholders.

Skills

Data center experience

Project coordination

Supplier management

Communication skills

German language

English language

Education

Technical degree or vocational training

Master craftsman qualification (adv)

Tools

MS Office

ERP/CMMS systems

Job description

About the Role

The Implementation Services Coordinator (m/f/d) is responsible for the execution of complex customer and internal implementation projects within our data center environment. You will ensure that installations are delivered on time, within scope, and to the highest quality standards while working closely with internal teams, suppliers, and customers.

In this role, you act as the technical and operational anchor during project delivery, driving smooth execution, resolving issues, and ensuring a seamless handover into operations.

Key Responsibilities

• Acts as primary point of contact for suppliers / sub-contractors to coordinate the execution of implementation activities and support resolution of technical and operational issues during implementation.
• Supports testing and commissioning of installations and contributes to final approvals.
• Completes work order related documentation and performs system updates in accordance with DLR policies and procedures.
• Adapts standard project plans and supports milestone management to address resource and operational challenges.
• Coordinates the hand-over process towards internal stakeholders (primarily with the Site Management team).
• Acts as a point of contact for stakeholders to evaluate and support optimization of future requests.
• Supports knowledge sharing and onboarding of colleagues.
• Executes other tasks and project-related assignments as directed by the Manager Implementation Services Engineers.

Your Profile

• Technical degree or vocational training in a technical field (e.g. electrical engineering); a master craftsman qualification is an advantage
• Several years of experience in data center environments or in a technical implementation role
• Experience supporting installation, commissioning, or infrastructure-related projects
• Basic understanding of project coordination and execution
• Experience working with suppliers, subcontractors, and internal stakeholders
• Strong communication skills and team-oriented mindset
• Structured way of working and attention to detail
• Fluent in German and good English skills

Benefits

• Open door culture with short communications paths and flat hierarchies
• Personalized onboarding plan (buddy system), education programs
• Personal development options in a fast-growing environment
• Extensive social benefits (Flexible working hours, digital meal vouchers, bike leasing, pension plan, etc.)
• Many extras like free drinks, fresh fruit, or cool team events

A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in50+metros across28countries on6continents. We've3,500+colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer you