Implementation Release Manager (Remote)

firstam; EE. UU.; A distancia; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote role

Medical, dental, and vision coverage

Retirement savings plan

Paid time off

Paid sick leave

Employee stock purchase plan

Descripción de la vacante

firstam is seeking a Release Coordinator to align business and technical teams for product and process releases. You will coordinate readiness activities, track dependencies, and ensure documentation, training, and communications are prepared for user-facing launches.

In this role, you will manage multiple priorities, assess impacts, and influence stakeholders without direct authority, while maintaining a clear view of the release pipeline and readiness across teams.

Formación

• Bachelor’s degree or equivalent combination of education and experience.
• Typically, at least 4 years of related experience.
• Background in implementation, project or program management, business operations, operational readiness, deployment, or a related field.
• Experience coordinating work across business, operational, and technical teams.
• Strong organization, communication, analytical, and problem-solving skills.
• Ability to manage several priorities, assess impacts, and influence stakeholders without direct authority.
• Familiarity with collaboration, project management, or workflow tools.

Responsabilidades

• Coordinate readiness activities for upcoming releases, including timing, affected audiences, impacts, and dependencies.
• Maintain a shared view of the release pipeline and the readiness of planned changes.
• Track preparation across testing, training, communications, documentation, and implementation support.
• Identify readiness gaps, risks, and dependencies, and raise them for resolution.
• Provide clear information to support release go/no-go decisions and help implementation teams prepare for user questions.
• Monitor release outcomes and feedback, then recommend improvements to coordination and handoffs.

Conocimientos

Organization skills

Communication skills

Analytical skills

Problem-solving skills

Stakeholder influence

Collaboration tools familiarity

Project management tools familiarity

Educación

Bachelor’s degree or equivalent

Herramientas

Project management tools

Workflow tools

Collaboration platforms

Descripción del empleo

Role overview

Coordinate the business and operational preparation for product and process releases that affect end users. This role connects implementation, product, training, communications, and other teams so changes are tested, explained, documented, and ready to support.

Responsibilities

• Coordinate readiness activities for upcoming releases, including timing, affected audiences, impacts, and dependencies.
• Maintain a shared view of the release pipeline and the readiness of planned changes.
• Track preparation across testing, training, communications, documentation, and implementation support.
• Identify readiness gaps, risks, and dependencies, and raise them for resolution.
• Provide clear information to support release go/no-go decisions and help implementation teams prepare for user questions.
• Monitor release outcomes and feedback, then recommend improvements to coordination and handoffs.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Typically, at least 4 years of related experience.
• Background in implementation, project or program management, business operations, operational readiness, deployment, or a related field.
• Experience coordinating work across business, operational, and technical teams.
• Strong organization, communication, analytical, and problem-solving skills.
• Ability to manage several priorities, assess impacts, and influence stakeholders without direct authority.
• Familiarity with collaboration, project management, or workflow tools.

Nice to have

• Experience supporting product, process, technology, or organizational change and release activities.

Benefits and work setup

The role is listed as remote. Eligible employees may receive medical, dental, and vision coverage, retirement savings, paid time off, paid sick leave, and an employee stock purchase plan.