Implementation Project Manager

Capstone Search Group; Greenville (SC); On-site; USD 60,000 - 75,000; Full time

Job summary

Capstone Search Group in Greenville, SC seeks a Project Manager to lead client implementations for TPAs, insurers, or brokers. You will coordinate timelines, deliverables, and cross-functional communication to ensure smooth onboarding, benefit administration, eligibility, and claims processing for multiple clients.

The ideal candidate has 3–5 years in project management or implementation within the TPA or insurance space, strong vendor integration skills, and a results-driven, detail-oriented

Qualifications

• 3–5 years of working in project management or implementation for another TPA, insurance company, or broker.
• Strong understanding of benefit administration, claims processing, eligibility, and more.
• Proven experience managing multiple open projects or implementations at one time.

Responsibilities

• Perform all duties tied to new client implementation from A-Z regarding benefit administration, eligibility, claims processing, daily service, escalated issues, and more
• Provide guidance for integration of all vendors and carriers
• Hold everyone accountable to timelines, deadlines, and delivery of services
• Work with team members for process improvement, pipelining, and expectations for turnaround times
• Process and maintain schedules for multiple clients and projects at one time, all of which could be at different points in the implementation and onboarding

Skills

Project management

Implementation

TPA knowledge

Job description

About the Role

As a Project Manager, you will jump right into the deep end of the pool to coordinate communication, ensure timely completion of deliverables, support ongoing initiatives, and provide high-level expertise to internal and external stakeholders. The ideal candidate will have an in-depth understanding of the workings of a Third-Party Administrator (TPA), a can-do attitude to keep things moving forward, and the keen eye for detail to manage expectations of a demanding client base.

Duties & Responsibilities

• Perform all duties tied to new client implementation from A-Z regarding benefit administration, eligibility, claims processing, daily service, escalated issues, and more
• Provide guidance for integration of all vendors and carriers
• Hold everyone accountable to timelines, deadlines, and delivery of services
• Work with team members for process improvement, pipelining, and expectations for turnaround times
• Process and maintain schedules for multiple clients and projects at one time, all of which could be at different points in the implementation and onboarding

Skills & Experience

• 3-5 years of working in project management or implementation for another TPA, insurance company, or broker
• Strong understanding of benefit administration, claims processing, eligibility, and more
• Proven experience managing multiple open projects or implementations at one time

Compensation & Benefits

$60-75,000 + robust benefit package

Tagged as: benefit administration, customer service, deliverables, health, implementation, life, life and health, onboarding, operations, project management, project manager, TPA services, vendor integration