Implementation Onsite Technician

Motorola Solutions; Salt Lake City (UT); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking an experienced IT deployment professional to install, configure, and provision software, cloud environments, and network equipment for customer sites. You will execute deployment scripts, manage data mappings, and ensure strict security baselines.

The role requires documenting issues and providing day-to-day support with escalation as needed. The position emphasizes precise execution, process refinement, and coordination during the go-live window, with travel up to

Qualifications

• 3 years of experience in an IT or technology environment.
• Experience troubleshooting and documenting technical issues in tickets.
• Ability to follow deployment playbooks and security/compliance baselines.

Responsibilities

• Install, configure, and provision software applications, cloud environments, and network equipment per design.
• Execute deployment scripts and map data paths as required.
• Maintain records of configurations, IP allocations, licenses, and hardware assets.
• Provide day-to-day support for new and existing customer sites; escalate as needed.
• Refine implementation processes to improve efficiency and accuracy.

Skills

IT experience

Troubleshooting

Deployment

Documentation

Education

High School diploma/GED

Associate's / Bachelor's in IT or Technology

Job description

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewThe Implementation Team is responsible for the physical and digital deployment, configuration, and testing of hardware, software, and cloud-based systems. Working directly from engineering designs and operational blueprints, to ensure that new technology solutions are installed accurately, securely, and with minimal disruption to the client or internal business workflows. This role requires technical troubleshooting skills, attention to detail, and the ability to execute precise deployment checklists.Job DescriptionResponsibilities:Install, configure, and provision software applications, cloud environments, network equipment, or user endpoints based on technical documentation.Execute standardized deployment scripts, configure user profiles, establish access controls, and map data paths as required by the system design.Ensure all implementations strictly adhere to company security baselines and compliance standards.Excellent organizational and time management skills.Manage technical upkeep, provide day-to-day support of new and existing customer sites via support tickets and auditsTroubleshoot, prioritize, research, and document technical issues thoroughly and accurately within tickets. If unable to resolve an issue, escalate to management team.Assist in refining implementation/technician processes with the goal of efficiency and accuracyTravel required up to 20% (locally to customer sites)Occasional weekend/evening work required.Preferred Qualifications:Serve as the primary technical point of contact during the \"go-live\" window to troubleshoot immediate deployment failures or performance bottlenecks.Escalate complex architectural or infrastructure flaws to senior engineering teams with detailed diagnostic data.Provide hyper-care support to end-users or client administrators immediately following deployment to ensure a smooth transition.Maintain precise records of system configurations, IP allocations, software licenses, and hardware assets deployed.Update implementation playbooks, checklists, and runbooks based on field insights to streamline future deployments.The ability to multitask effectively and excel in a fast pace environment.Target Base Salary Range: $60,000 - $70,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.#LI-JM3#LI-REMOTEBasic RequirementsRequired Skills:High School diploma, or GED, or Associate's, or Bachelor's degree in IT, or Technology.3 years of experience working in an IT, or Technology environment required.Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYesOur U.S. Benefits include:Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.