Customer Engagement Specialist

Motorola Solutions; Chicago, Northern (IL, KY); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Customer Engagement Specialist in Chicago, IL to manage regional account relationships and partner with Field Sellers. You will drive run-rate opportunities while cultivating strong customer relationships and leveraging territory pricing strategies.

The role requires a bachelor’s degree or 2+ years in sales, with experience in a phone-based, high-energy environment. Travel about 10% is expected as part of the position.

Qualifications

• Bachelor’s degree or 2+ years in sales.
• Experience in a high-energy, phone-based environment.
• Salesforce.com knowledge is a plus.
• Technology sales experience is a big plus.

Responsibilities

• Build and maintain a robust opportunity pipeline by following up on data-driven marketing campaigns.
• Utilize Salesforce to track all interactions with Account Executives and field team members.
• Consistently hit daily, weekly, and monthly activity targets and CRM KPIs.
• Participate in customer meetings to advance the sales cycle.
• Travel as required to support territory needs (~10%).

Skills

Sales experience

Tech sales experience

Communication skills

Education

Bachelor's degree

2+ years inside/field sales experience

Tools

Salesforce.com

Windows/Google Apps

Job description

**Motorola Solutions values your privacy**.Customer Engagement Specialist page is loaded## Customer Engagement Specialistlocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: R68904## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**The Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories. By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities.## Job DescriptionThe Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.Key Responsibilities* Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.* Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.* Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.* Participate in customer meetings to advance the sales cycle.* Collaborate with the broader sales organization to contribute to overall company revenue goals.* Travel as required to support territory needs (approximately 10%).### Qualifications & Skills* Proven track record of sales achievement, ideally in a high-energy, phone-based environment.* Skilled in Windows or Google-based applications; experience with Salesforce.com is preferred.* Prior experience in technology sales is a significant plus.Target Base Salary Range: $48,000 - $52,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.#LI-RO1## Basic Requirements* Bachelors degree* OR 2+ years fields sales or inside sales experience required## Travel RequirementsUnder 10%## Relocation ProvidedNone## Position TypeNew Grad## Referral Payment PlanYes**Our U.S. Benefits include:*** Incentive Bonus Plans* Medical, Dental, Vision benefits* 401K with Company Match* 10 Paid Holidays* Generous Paid Time Off Packages* Employee Stock Purchase Plan* Paid Parental & Family Leave* and more!***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this so we can assist you.