Implementation Manager- Healthcare United States · Full-time

Aidoc Medical Ltd; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Aidoc Medical Ltd is seeking an Implementation Manager to lead onboarding projects and function as the technical liaison with customers in healthcare IT. This role is crucial for managing integrations and technical work, ensuring seamless delivery of Aidoc's advanced AI solutions. A robust technical background and strong project management skills are essential for enhancing patient outcomes through effective implementations.

Benefits

Stock options

25 days of paid vacation

Qualifications

• At least 4 years of customer-facing or technical-operations related experience.
• Demonstrated experience in Healthcare IT.
• Proven ability to work with data and make data-driven decisions.

Responsibilities

• Lead and manage onboarding projects of new customers.
• Function as the key technical stakeholder in the implementation processes.
• Build strong relationships with customers' technical teams.

Skills

Project Management

Healthcare IT

Data Analysis

Communication

Troubleshooting

Education

Bachelor’s Degree in Engineering

Job description

Where Your Passion Meets Your Profession

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To transform the world of healthcare with life-saving AI

Veterans from elite technology units and leading engineering companies

One Team

Group of 400+ members that support each other like family

Head of AI Data Development

Ram Shtoltz

Personally, I love being a part of a company that delivers such impactful and immediate, life-saving value to a countless number of patients. When a customer shares with me a “wow moment” he experienced with our product – it’s truly priceless.

OPEN POSITIONS

Aidoc is looking for extraordinary people to join our industry-leading team that’s building cutting-edge artificial intelligence to reshape the future of healthcare. Named one of TIME magazine’s “50 Genius companies”, an innovative and exciting work environment, talented teams and a great work culture are just a few of the reasons why you’ll love working here.

Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground.

Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.

Implementation Managers are the main customer-facing technical position of Aidoc, and are the front line of the Delivery department.

As such, Implementation Managers are the project managers of onboardings of new customers, and are leading any technical work with aidoc's customers, including integrations with third-party applications, additions of features and solutions, etc.

• Overall ownership of product delivery projects: Lead and manage the projects of Onboarding new customers on the aidoc platform, expanding and upgrading existing customers. This includes planning and execution of Aidoc's solutions' delivery projects.
• Function as the key technical stakeholder in the implementation processes, leading architecture discussions with the customers' IT team, including system, networking, medical imaging and interfaces. Leads setup, troubleshooting, acceptance testing and go-lives.
• Build a strong relationship with our customers' technical teams - as the "first exposure" of Aidoc's R&D to the customer.
• Making data-driven conclusions and acting upon them to optimize the solution's technical setup and performance.
• Generate creative products and features offerings by integrating a vast knowledge of Aidoc's solution features and capabilities with a profound understanding of each customer.
• Work with the Product team on requirements definition and design.
• Work closely with the Customer Success and Sales departments.
• Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline.
• At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets.
• Demonstrated experience in Healthcare IT, including working with customers to optimize systems for their needs based on an understanding of their system' architecture. Experience in Radiology IT (PACS, RIS, and dictations systems) as well as EMR is an advantage.
• Proven ability to work with data and make data-driven decisions.
• Structured thinking and capability to drive a technical project to completion (both initial and ongoing engagement).
• Excellent communication skills, both written and verbal.

We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.

We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.

What we offer:

• Stock options
• 25 days of paid vacation
• The opportunity to directly improve medical care and impact patient outcomes

Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.