Implementation Manager

PeopleGrove; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with annual bonus

Flexible PTO

Full medical, dental, and vision

401K with generous company match

Company-paid life and disability

Job summary

PeopleGrove is seeking an experienced Project Manager to lead full lifecycle SaaS implementations from discovery through go-live. You will manage multiple client projects, develop detailed plans, and serve as the primary contact for client teams.

Strong communication, 3–5 years in SaaS or consulting, and experience with agile environments are preferred. You will collaborate with Sales, Product, and Client Success to ensure smooth handoffs and deliver measurable outcomes for colleges and

Qualifications

• 3–5 years of experience in SaaS implementation, project management, or consulting.
• Strong client-facing and relationship management skills.
• Proven success managing complex, multi-stakeholder projects.
• Proficiency in project management planning and risk management.
• Excellent verbal and written communication skills.
• Strong problem-solving mindset.

Responsibilities

• Lead full lifecycle SaaS implementations from discovery through go-live.
• Manage multiple concurrent client projects, timelines, and deliverables.
• Develop and maintain detailed project plans and track progress.
• Facilitate client workshops and requirements sessions.
• Serve as the primary point of contact for client project teams.
• Document processes, requirements, and configuration specifications.
• Partner with Sales, Product, and Client Success teams for seamless handoffs.

Skills

SaaS implementation

Project management

Client communication

Stakeholder management

Risk management

Job description

Responsibilities

• Lead full lifecycle SaaS implementations from discovery through go-live
• Manage multiple concurrent client projects, timelines, and deliverables
• Develop and maintain detailed project plans and track progress
• Facilitate client workshops and requirements sessions
• Serve as the primary point of contact for client project teams
• Document processes, requirements, and configuration specifications
• Partner with Sales, Product, and Client Success teams for seamless handoffs

Requirements

• 3 to 5 years of experience in SaaS implementation, project management, or consulting
• Strong client-facing and relationship management skills
• Proven success managing complex, multi-stakeholder projects
• Proficiency in project management planning and risk management
• Excellent verbal and written communication skills
• Strong problem-solving mindset

Preferred Qualifications

• Experience working with colleges, universities, or the education sector
• Familiarity with agile environments

Benefits

• Competitive salary and annual bonus
• Flexible PTO
• Full medical, dental, and vision coverage
• 401K with generous company match
• Company-paid life and disability insurance

About the Company

PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions.