Implementation Coordinator – Health Plans, TPA

Personify Health, Inc.; Mission, Northern (KS, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical and dental benefits

Unlimited PTO

Professional development

Job summary

Personify Health, Inc. is seeking an Associate Project Manager for the Implementation team to ensure seamless onboarding of new clients.

You will support the full implementation lifecycle from kickoff to go-live, build detailed project plans, and drive accountability across cross-functional teams to meet deadlines and quality standards. In this role, you will lead internal meetings, surface blockers, and develop action plans to mitigate risk.

Qualifications

• Bachelor's degree preferred.
• 3+ years experience in a health insurance or healthcare benefits environment.

Responsibilities

• Support the full implementation lifecycle: work with the Implementation Project Manager from kickoff to go-live.
• Build a detailed project plan for each new piece of business and coordinate with internal departments to set deadlines.
• Drive deadline accountability by tracking deliverables, following up on milestones, and escalating risks to leadership.
• Facilitate internal implementation meetings to surface blockers, align stakeholders, and drive solutions that protect the client experience.
• Identify and manage risk by flagging deliverables at risk and developing action plans to keep implementations on track.
• Audit new client system setups by reviewing configurations to ensure accuracy before go-live.

Skills

Microsoft Office

Project management

Cross-functional teamwork

Education

Bachelor's degree

Tools

PM software

Job description

Because health is personal.That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Ready To Be The Engine That Gets New Clients Live — On Time, Every Time?

Why This Role Matters

Every new client that joins Personify Health is counting on a seamless implementation — and this role is what makes that happen. As an Associate Project Manager on the Implementation team, you'll keep the internal machinery running: tracking deliverables, holding teams accountable, and flagging risk before it becomes a problem. Your work connects directly to client confidence during one of the most critical moments in the relationship — the moment they decide to trust us. When implementations land on time and on target, clients start strong, and that sets the tone for everything that follows.

What You'll Actually Do

Support the full implementation lifecycle: Work alongside the Implementation Project Manager on all internal aspects of new group implementations, from kickoff through go-live.

Build and own project plans: Create a detailed project plan for each new piece of business, coordinating with internal departments to set accurate, realistic deadlines across the board.

Drive deadline accountability: Track outstanding deliverables across cross-functional teams, follow up on missed milestones, and elevate to leadership when timeline is at risk.

Facilitate internal implementation meetings: Lead internal meetings to surface blockers, align stakeholders, and drive solutions to business problems before they impact the client experience.

Identify and manage risk: Proactively flag deliverables at risk, raise awareness with the right people, and develop action plans to keep implementations on track.

Audit new client system setups: Review and audit the configuration of new client accounts across internal systems to ensure accuracy before go-live.

What You Bring to Our Team

Education & Experience:

• Bachelor's degree preferred
• 3+ years of experience in a health insurance or healthcare benefits environment

Technical Skills:

• Proficiency with Microsoft Office Suite
• Familiarity with project management tools and workflows

The Highlights:

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Unlimited PTO—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.

Compensation: This position offers a base salary range of $50,000 - $55,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe:Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [e-mail] . View all legitimate openings at personifyhealth.com/careers .