Implementation Coordinator

Capital Rx; Denver (CO); Hybrid; USD 64,000 - 97,000; Full time

Job summary

Judi Health is seeking an Implementation Coordinator to support client onboarding, maintain project docs, and assist with testing and post-launch monitoring in a hybrid environment. The role collaborates across teams and requires organized, detail-oriented candidates who can manage multiple priorities remotely; in-office days are expected 3 days per week in NYC, Denver or Charlotte.

The position offers growth within an expanding health tech platform and emphasizes compliance with Judi Health

Qualifications

• High school diploma or equivalent; Associate or Bachelor's degree preferred.
• Excellent communication, writing, and organizational skills.
• Ability to work independently in a remote environment and manage priorities.

Responsibilities

• Coordinate client onboarding handoff to project managers.
• Update team tracking documents.
• QA mailings, benefit documents, and file loads.
• Coordinate ongoing SOP and job aide updates.
• Support meeting notes for the implementation team.
• Assist in review of benefit testing outputs and post go-live monitoring.
• Collaborate cross-functionally to support implementation needs.

Skills

Communication skills

Writing skills

Organizational skills

Independent work

Remote work

Multitasking

Attention to detail

Education

High school diploma or equivalent; Associates or Bachelors degree preferred

Job description

About Judi Health

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.

Location: Hybrid (3 days per week in our NYC, Denver or Charlotte offices)

Position Summary

This role supports the implementation team by coordinating client onboarding activities, maintaining project documentation, conducting quality reviews, and assisting with testing and post-launch monitoring. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities while collaborating across teams in a fast-paced remote environment.

Position Responsibilities

• Responsible for initial client setup for handoff to project managers
• Manage and update team tracking documents
• Q/A member mailings, benefit documents and critical file loads
• Coordinate ongoing review/updates of team SOP and job aides
• Support implementation team with critical meeting notes
• Assist in review of benefit testing outputs and post go-live claims monitoring
• Serve in a limited client facing capacity, as required
• Collaborate cross functionally to support general implementation needs, as required

Required Qualifications

• High school diploma or the equivalent; Associates or Bachelors degree preferred
• Excellent communication, writing, and organizational skills
• Ability to work independently with minimal supervision, stay productive in a remoteenvironment
• Self-motivated and detail-oriented problem solver
• Ability to handle multiple competing priorities in a dynamic environment and collaborate in a team
• Have a designated workspace (an office, spare bedroom, etc) that is visibly secure from others during work hours (closed door) and is protected from noise that could disrupt conversations
• Have the following internet connectivity: DSL, cable modem or fiber with a wired connection todevice (wi-fi not allowed). Internet speed of one gigabyte (940bps) is required

New York, NY Salary Range $77,200—$96,500 USD

Denver, CO Salary Range $70,800—$88,500 USD

Charlotte, NC Salary Range $64,400—$80,500 USD

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found athttps://www.judi.health/legal/privacy-policy.