Implementation Consultant - IntelliDealer

E-emphasys Technologies

California (MO)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

VitalEdge Technologies is seeking an Implementation Consultant to guide customers through the transition to IntelliDealer, configuring solutions and leading client engagements to ensure a seamless go-live and ongoing adoption.

The role blends technical setup with business-process understanding and proactive consulting to deliver measurable outcomes for dealerships, rental companies, and heavy equipment industries.

Qualifications

Experience implementing ERP, DMS, or enterprise software solutions.
Strong customer-facing consulting and communication skills.
Ability to translate business needs into system configurations.
Solid troubleshooting and problem-solving skills.
Experience with data, workflows, and business processes.
Highly organized, with the ability to manage multiple projects simultaneously.
Independent and collaborative working style.

Responsibilities

Configure and customize IntelliDealer solutions based on client requirements.
Lead client workshops and discovery sessions to gather requirements.
Validate converted data, system configurations, and workflows for go-live readiness.
Develop and execute test scenarios to ensure accuracy and readiness.
Support customers through go-live and transition from legacy systems.
Maintain accurate project documentation and communicate progress to stakeholders.
Collaborate cross-functionally with Product, Support, and Project Management teams.

Skills

ERP/DMS implementation

Customer-facing consulting

Business process translation

Troubleshooting

Data workflows

Project management

Independent & collaborative

Tools

Excel

SQL

IntelliDealer

Job description

Implementation Consultant (Heavy Equipment Software)

VitalEdge Technologies | IntelliDealer

About Us:

VitalEdge Technologies is a global provider of enterprise software solutions purpose-built for the heavy equipment and industrial machinery industry. We support dealerships and rental companies across agriculture, construction, forestry, heavy trucking, materials handling, mining, and sanitation—helping them operate more efficiently, improve customer satisfaction, and drive profitability.

We’re in an exciting phase of growth following the acquisition of Integrated Rental, expanding our platform capabilities and strengthening our position as a market leader. This is a unique opportunity to join a team shaping the future of technology in an essential global industry.

The Opportunity

As an Implementation Consultant, you will play a critical role in guiding customers through the successful transition to the IntelliDealer platform. Acting as a trusted advisor, you will configure solutions, lead client engagements, and ensure a seamless go-live experience that drives adoption, operational efficiency, and long-term success.

This role is ideal for someone who enjoys combining technical expertise, business process understanding, and client-facing consulting to deliver meaningful outcomes.

What You’ll Do:

Solution Implementation & Configuration

Configure and customize IntelliDealer solutions based on client requirements and industry best practices
Support both new customer onboarding and enhancements for existing clients
Align system setup with operational workflows and business goals

Client Engagement & Consulting

Lead client workshops and discovery sessions to gather requirements and align on solutions
Guide customers through system functionality, workflows, and best practices
Build strong relationships with client stakeholders, including business and operational leaders

Data Validation & Go-Live Readiness

Facilitate validation of converted data, system configurations, and workflows
Develop and execute test scenarios to ensure accuracy and readiness
Support customers through go-live and transition from legacy systems

Post-Implementation & Continuous Improvement

Conduct post-go-live follow-ups to drive adoption and satisfaction
Identify optimization opportunities and recommend improvements
Support long-term customer success through ongoing engagement

Project Coordination & Documentation

Maintain accurate project documentation and implementation records
Communicate progress, updates, and risks to internal teams and stakeholders
Collaborate cross-functionally with Product, Support, and Project Management teams

What Success Looks Like

Smooth, on-time implementations with high customer satisfaction
Strong client adoption and effective use of the platform
Trusted advisor relationships with customers
Continuous improvement in how implementations are delivered

What You Bring:

Required

Experience implementing ERP, DMS, or enterprise software solutions
Strong customer-facing consulting and communication skills
Ability to translate business needs into system configurations
Solid troubleshooting and problem-solving skills
Experience working with data, workflows, and business processes
Highly organized, with the ability to manage multiple projects simultaneously
Comfortable working both independently and collaboratively

Preferred

Experience with IntelliDealer or similar dealer management platforms
Heavy equipment, rental, or industrial industry experience
Practical accounting or financial systems knowledge
Experience with data tools (e.g., Excel, SQL, or similar)

Work Environment & Flexibility

Works under general direction with a high degree of autonomy
Opportunity to work in a fast-growing, evolving organization post-acquisition
Travel up to 10%, as needed
Occasional off-hours or weekend work with advance notice

Why Join VitalEdge?

Be part of a growing organization shaping the future of heavy equipment technology
Opportunity to influence how solutions are delivered in a post-acquisition environment
Work with industry-leading products and customers
Collaborative, customer-focused culture with strong growth potential

You’ll Thrive Here If You…