Implementation Consultant (Fully Remote)

Jobgether; United States; Hybride; USD 11 000 - 17 000; Plein temps

Résumé du poste

Jobgether is seeking a healthcare software support specialist to deploy, configure, and improve solutions for clients. You will work with healthcare professionals, project managers, and technical specialists to ensure applications operate effectively.

This role offers on-site and remote support, setup, testing, training, and participation in Level I and II help desk activities. A bachelor's in a related field and 3+ years in complex healthcare software environments with ITIL knowledge are

Qualifications

• Bachelor's degree in a related field (Biomedicine, Radiology, CS).
• 3+ years in healthcare software environments with ITIL knowledge.
• Experience with remote support and cross-functional teamwork.

Responsabilités

• Provide on-site and remote customer support, troubleshoot software issues, and maintain application performance.
• Configure applications, integrate with client systems, and conduct functional testing.
• Train clinical and administrative personnel, and participate in Level I and II help desk activities.

Connaissances

Teamwork

Analytical skills

Problem-solving

Formation

Bachelor's degree in Biomedicine, Radiology, Computer Science, or related field

Outils

Microsoft Office

Description du poste

• Support the deployment, configuration, and ongoing development of healthcare software solutions for clients.
• Work closely with healthcare professionals, project managers, and technical specialists to ensure applications operate effectively.

Key Responsibilities:

• Provide on-site and remote customer support, troubleshoot software issues, and maintain application performance.
• Configure applications, integrate with existing client systems, and conduct functional testing.
• Train clinical and administrative personnel, and participate in Level I and Level II help desk activities.

Requirements:

• Bachelor's degree in Biomedicine, Radiology, Computer Science, or a related field.
• At least three years of experience in complex healthcare software environments with ITIL knowledge.
• Proficiency in Microsoft Office and strong teamwork, analytical, and problem-solving skills.
• Remote working opportunity within Brazil.
• Exposure to a multinational, multidisciplinary working environment.
• Opportunities for continuous learning and professional development.

Jobgether

Jobgether is an AI-powered job matching platform that helps candidates find and apply for roles with hiring companies. It operates digitally with a focus on fair and objective candidate evaluation, data privacy, and transparent recruitment processes.