Implementation Consultant - CoCounsel, Professional Services

Refinitiv; Frisco (TX); Remote; USD 72,000 - 134,000; Full time

Job summary

An established industry player is seeking an Implementation Consultant to join their innovative team. In this role, you will pioneer the future of AI-powered legal solutions, transforming how legal professionals work. Your responsibilities will include engaging with Fortune 500 clients, gathering requirements, and collaborating cross-functionally to deliver effective solutions. This position offers a unique opportunity to make a real-world impact in the legal field while working in a flexible environment that promotes work-life balance and career development. If you are passionate about leveraging AI technology to drive business transformation, this role is perfect for you.

Benefits

Flexible Work Arrangements

Career Development Programs

Comprehensive Health Benefits

Mental Health Days

Tuition Reimbursement

Employee Stock Purchase Plan

Paid Volunteer Days

Retirement Savings Plan

Access to Headspace App

Work from Anywhere for Up to 8 Weeks

Qualifications

• 4+ years of relevant experience, especially with HighQ and CoCounsel.
• Excellent interpersonal and written communication skills.

Responsibilities

• Engage with clients to gather requirements and formulate design documentation.
• Translate client processes into solutions and lead project implementations.

Skills

Communication Skills

Problem-Solving

Project Management

Teamwork

Technical Knowledge in AI Solutions

Process Analysis

Organization

Education

Higher Education Degree in Legal, Business or Computer Science

Tools

CoCounsel

HighQ

Job description

Implementation Consultant - CoCounsel, Professional Services

Implementation Consultant - CoCounsel, Professional Services

Apply remote type Remote Job: Remote locations USA-MSP-2900 Ames Crossing Road USA-Frisco-6160 Warren Parkway time type Full time posted on Posted 2 Days Ago time left to apply End Date: May 31, 2025 (30+ days left to apply) job requisition id JREQ189749

Do you want to pioneer the future of AI-powered legal solutions? Reporting to the Senior Director, Professional Services for Legal, Risk, and Global Trade, your primary responsibility will be to deploy CoCounsel and help transform how legal professionals work. At Thomson Reuters, our CoCounsel AI platform is revolutionizing legal workflows through cutting-edge AI technology. As Implementation Consultant, you will work directly with customers to create a vision for business transformation via AI-powered legal solutions and make that vision come to life through the deployment of CoCounsel.

About the Role:

• Client Interaction: Engage with Legal, Compliance, and Technology professionals in Fortune 500 clients.
• Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation, specifically targeting CoCounsel driven solutions.
• Process Mapping: Translate client business processes and policies into our solutions.
• Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.
• Implementation: Perform technical and functional tasks on medium to large projects.
• Testing: Prepare and execute test scripts and test cases.
• Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs.
• Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements.

About You:

• Communication: Excellent interpersonal and written communication skills for professional and concise information sharing.
• Teamwork: Ability to work effectively in a team environment.
• Organization: Ability to manage multiple projects concurrently.
• Initiative: Self-starter with creative problem-solving skills and motivation to drive innovation.
• Diversity: Ability to work in a diverse work environment.
• Experience: 4+ years of relevant work experience. Specific experience with HighQ and CoCounsel.
• Industry Exposure: Familiarity with Legal, Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes.
• Process Analysis: Experience with process analysis, design, and mapping.
• Technical Knowledge: Proficiency in AI powered solutions, prompt engineering, and CoCounsel.
• Testing: Experience creating and executing test cases and test scripts.
• Travel: Willingness to travel up to 10% for client site visits, project kick-offs, offsite training, and industry events.
• Education: Higher Education Degree or Diploma in Legal, Business or Computer Science preferred.

What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 05/31/2025.

About Us:

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.