Implementation Consultant, Analytics

Socket.dev; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

RevSpring in Phoenix, AZ is seeking an Implementation Consultant, Analytics to join the Solution Delivery team. You will lead requirements gathering, design, configuration, and testing for RevSpring analytics products on client projects, collaborating with client stakeholders and cross-functional teams to deliver effective solutions.

You will implement best practices, contribute to implementation collateral, and provide guidance on product functionality and customer workflows.

Qualifications

• Data analytics experience
• Attention to detail required
• Ability to work independently and in a team
• Excellent interpersonal skills
• Excellent verbal and written communication
• Ability to organize and multi-task responsibilities
• Commitment to customer service
• Willingness to travel up to 10%

Responsibilities

• Lead requirements definition, solution design, configuration, and testing activities
• Provide project oversight/governance on selected implementations
• Collaborate with Solution Architects, Implementation Specialists, Product Management, Support, Sales, and other Consultants
• Maintain a product-focused discipline and minimize unnecessary customization
• Configure RevSpring analytics products per best practices
• Keep stakeholders informed and align with Project Manager and Architects
• Create onboarding materials and process documents for onboarding clients
• Participate in transition meetings with Solution Support
• Maintain knowledge of RevSpring products and services
• Advise on product functionality and best practices
• Contribute to development of implementation assets
• Complete assigned certification training

Skills

Data analytics

Attention to detail

Independent work

Team collaboration

Communication skills

Organizational skills

Customer service

Learn quickly

Education

Bachelor's degree or higher

Job description

Job Title: Implementation Consultant, Analytics

Job Summary: The Implementation Consultant works closely with other Solution Delivery colleagues to implement RevSpring patient engagement and payment solutions. He/she is responsible for selected requirements gathering, design, configuration, and testing activities on assigned projects. The role will collaborate with client SME’s/stakeholders, the RevSpring Solution Delivery team, and other matrixed project resources to define and deliver the client’s RevSpring solution. The role is expected to actively drive best practices, adhere to prescribed implementation methodologies, and provide inputs into enhancing Solution Delivery implementation processes and collateral.

Essential Functions:

• Serves as the Implementation Consultant for assigned product(s). Primary focus of the role is two-fold:

• Lead/perform requirements definition, solution design, configuration, and testing activities
• Provide project oversight/governance on selected single or multiproduct implementations

• Collaborates with Solution Architects, Implementation Specialists, Product Management, Support, Sales, and other Implementation Consultants on how to solve client business needs utilizing product base features
• Maintains a product focused discipline limiting custom configurations
• Configures RevSpring analytics products according to best practices
• Works closely with the implementation team; keeps the Project Manager, Solution Architects, Implementation Managers, Implementation Specialists, and other Implementation Consultants informed
• Participates in Architecture Review sessions to understand the scope of client implementations, strategic client direction, and any outstanding business needs
• Creates onboarding materials, templates, and process documents to effectively and accurately scale the onboarding process of direct and partner clients for RevSpring solutions
• Participates in transition meetings with Solution Support
• Maintains a strong working knowledge of RevSpring’s products, services, and systems
• Utilizes knowledge gained to offer direction/guidance to the team
• Advises colleagues on product functionality, customer workflows, and best practices for troubleshooting
• Actively participates in the development of the Solution Delivery implementation assets
• Completes assigned certification training courses
  

Minimum Requirements:

Specific Job Skills:

• Interesting and experience in data and analytics
• Attention to detail
• Ability to work independently and in a team environment
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Ability to organize and multi-task job responsibilities and prioritize effectively
• Proven commitment to providing excellent customer service within all dimensions of the job duties on a consistent basis
• Ability to learn quickly and retain knowledge to apply to new situations
• Up to 10% travel may be required

Education:

Bachelor's degree or higher preferred

Experience:

2-4 years' experience in a software product implementations role

Supervision:

N/A

Certifications:

N/A

Language Skills:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.

Physical Capabilities: Standard categories

The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Note:

This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.