Implementation Consultant

SOLVENTUM; Oregon; Hybrid; USD 96,000 - 132,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Health Savings Accounts

Disability Benefits

Life Insurance

Job summary

Solventum is seeking an Implementation Consultant to deploy and configure Solventum products for healthcare clients. You will collaborate with clients and internal teams to deliver project milestones and ensure the future state aligns with objectives.

Responsibilities include configuring Revenue Cycle environments, leading issue resolution, training system administrators, and supporting testing and go-live.

Qualifications

• Bachelor’s degree and 4+ years of software support or implementation experience, preferably in healthcare.
• Alternate pathway: high school diploma and 8+ years of relevant experience in healthcare software implementations.
• Minimum two years in a client-facing implementation role.
• Experience with hospital or professional healthcare coding workflows is a plus.

Responsibilities

• Deploy and configure Solventum products with clients and internal teams.
• Lead and validate CRM and environment configurations to meet project objectives.
• Coordinate issue resolution and change control with clients and teams.
• Train system administrators and end users on maintenance of Solventum products.
• Lead testing and go-live support and assist with post-implementation activities.

Skills

Client-facing implementation

Communication

Problem solving

SQL

Healthcare software support

Team collaboration

Education

Bachelor’s Degree or higher

High School Diploma/GED or higher

Tools

Solventum 360 Encompass

HDM

Rule Definition Language (RDL)

Windows Server

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy.

Implementation Consultant (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

• Collaborating with clients and Solventum team members to deploy and configure Solventum products by completing project deliverables and serving implementation needs.
• Assessing current state customer coding, CDI, and visit workflows while working within an implementation team to validate that the proposed future state fits with overall project objectives.
• Leading and working interactively with Solventum clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments.
• Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change control by tracking and documenting issues encountered.
• Performing isolation and analysis of issues by partnering with support and escalations team for root cause analysis and troubleshooting.
• Training system administrators and end users on maintenance and administration of Solventum Products.
• Leading testing and go-live support. Interacting with customer’s team on issue resolution and configuration changes.
• Keeping up to date with all new features, functions, business issues, policies, and implementation options. Contributing to the evolutionary growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs.

Your Skills and Expertise

• Bachelor’s Degree or higher from an accredited university Minimum of (4) four years of experience with support of software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™, Health Data Management (HDM) and Rule Definition Language (RDL)in a private, public, government or military environment
• High School Diploma/GED or higher from an accredited institution and a minimum of (8) eight years of experience in software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™, Health Data Management (HDM) and Rule Definition Language (RDL)in a private, public, government or military environment
• Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow
• Minimum of two (2) year' experience in a client facing implementation role

Additional qualifications that could help you succeed even further in this role include:

• Knowledge of Solventum™ 360 Encompass™ Professional products
• Electronic Medical Record implementation experience
• Ability to solve problems in a logical, methodical, and time efficient manner
• Must be self-starter with ability to analyze and critically think. Excellent problem solving and organizational skills.
• SQL, Windows Server and Networking
• Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment.
• Ability to quickly learn and apply new tools and technology

Work location: Remote, United States

Travel: May include up to 10% [domestic /international]

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.

Applicable to US Applicants Only: The expected compensation range for this position is $96,000 - $132,000, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

Solventum is an equal opportunity employer.

Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.