Implementation Consultant

Dayforce; Northern (KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Stock Purchase Plan

Unlimited Time Away From Work

10 paid US holidays

Paid sick time

Job summary

Dayforce is seeking an experienced Implementation Consultant to join the Dayforce Flex Work team and lead client-facing discovery sessions, translating needs into concrete system requirements for the Dayforce Flex Work platform.

You will collaborate with stakeholders to gather requirements, configure systems, analyze data, and drive improvements across the implementation lifecycle in a dynamic SaaS environment.

Qualifications

• 4+ years of experience with SaaS enterprise software in support, implementation, or consulting.
• Proven track record with SMB and large enterprise buyers.
• Experience with open API integration frameworks and partner discussions.
• Ability to operate in Agile environments and manage client expectations.
• Excellent verbal and written communication across levels.

Responsibilities

• Lead client-facing discovery sessions and translate needs into detailed system requirements for Dayforce Flex Work.
• Analyze current processes and identify improvements across the contingent workforce lifecycle.
• Assist in configuring and maintaining Dayforce Flex Work, including workflows and vendor management.
• Collect/upload data, analyze trends, and support data-driven decision-making.
• Communicate effectively with internal teams, vendors, and stakeholders for smooth integrations.
• Identify, troubleshoot, and resolve Dayforce Flex Work issues to ensure data accuracy.
• Configure test scripts, manage UAT, and log/resolution of issues.
• Develop and deliver training materials and end-user documentation.

Skills

SaaS enterprise software

Client discovery sessions

SMB and enterprise buyers

Open API integrations

Agile teamwork

Strong communication skills

Data-driven decision making

Tools

Dayforce

Oracle

SAP

NetSuite

Zuora

Infor

Taleo

ERP

PeopleSoft

Kronos

Cornerstone

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better - Reflects our co mmitment to employees, customers, partners and communities globally.

About the Opportunity

We are seeking an experienced and analytical Implementation Consultant to join the Dayforce Flex Work team. As an Implementation Consultant, you will play a vital role in the implementation and optimization of Dayforce Flex Work, helping clients maximize the value of their contingent workforce management capabilities.

You will collaborate with stakeholders to gather requirements, configure systems, analyze data, and drive continuous improvement across the implementation lifecycle. The ideal candidate combines technical expertise, process analysis skills, and a customer-centric mindset to deliver exceptional results in a dynamic SaaS environment.

What You'll Get to Do

• Lead client-facing discovery sessions with client stakeholders to understand their needs and translate them into detailed system requirements for Dayforce Flex Work.
• Analyze current processes and identify areas for improvement within the contingent workforce lifecycle, from requisition to offboarding.
• Assist in configuring and maintaining the Dayforce Flex Work platform to meet business needs, including role approval workflows, vendor management, and reporting.
• Collect and upload data, analyze trends, and optimize processes to support data-driven decision-making for contingent workforce management.
• Communicate effectively with internal teams, vendors, and external stakeholders, ensuring smooth integration of Dayforce Flex Work into broader workforce management strategies.
• Identify, troubleshoot, and resolve issues within Dayforce Flex Work to ensure system functionality and data accuracy.
• Configure test scripts to mirror configuration, manage client User Acceptance Testing (UAT), and log, prioritize, and resolve identified issues in a timely manner.
• Develop and deliver training materials, documentation, and support to ensure successful end-user adoption.
• Identify opportunities for process and system enhancements within Dayforce Flex Work to optimize contingent labor management.

Skills and Experience We Value

• 4+ years of experience with SaaS enterprise software, such as Dayforce, Oracle, SAP, NetSuite, Zuora, Infor, Taleo, ERP, PeopleSoft, Kronos, Cornerstone, or similar, in a support, implementation, or consulting environment.
• Demonstrated experience working with SMB and large enterprise buyers.
• Understanding of open API integration frameworks to support integration discussions with partners and prospects.
• A diligent and thorough approach to preparation and problem-solving.
• Ability to operate and thrive within a nimble and Agile organization.
• Curious and inquisitive mindset, constantly seeking to understand "the why" for customers and partners.
• Confident verbal and written communication skills with the ability to collaborate effectively with users and peers at all levels and varying technical abilities.
• Experience managing incoming case queues, prioritizing, and resolving a wide range of client inquiries, including in-depth analysis and cross-team collaboration.

What Would Make You Stand Out

• Knowledge of the staffing industry, vendor management systems (VMS), and managed service provider (MSP) landscape.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away FromWork (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.